Your computer has been repaired recently, but you are not happy with the service. Write a complaint letter and say- What is the problem?- How do you feel about it?- What is your suggestion for this issue?

Dear Sir/Madam,

The reason I am writing to you is poor repairing service, which I recently had from your service department.

I have a laptop which is model is Inspiron 5110. I bought that a couple years ago. Last week, I realized there were some malfunctions. First malfunction was a Caps Lock button did not work anymore. Secondly, CPU’s fan did not work correctly and finally my battery did not charge when I plug my charger. I explained all these malfunctions to one of your agent. I got back my repaired laptop a few days ago, but I was shocked when I turn on my laptop. Although, they fixed Caps Lock button and clean CPU’s fan, but they did not do anything about my battery. However, after working a few hours whit laptop I suddenly realized my Caps Lock did not work.

Can you imagine how I was unhappy when I found none of my problems did not fix completely. I called to your store, but they told me they did not have any responsible for this issue. I believe this matter is deserve your urgent attention. I want full refund of charge service I paid before. Besides, I would like to send my laptop again and I expect all problems are fix this time.

I look forward to hearing from you.

Yours faithfully,
M. XX