You have recently bought a piece of electronics which does not work well. Write a letter to the manager of the shop and describe the problem.
In your letter, include what you have done about it and suggest what action you would like them to take.
Dear Sir/Madam,
The reason that I am writing to you is my broken Microwave-Oven which I bought from your hyper star chain store two weeks ago. It is hard to believe but our problems appear just after the second usage.
At the beginning, I should mention that it is a brand new model of SAMSUNG oven and installed by your official agent as it said in guarantee’s terms and conditions. First malfunction that I noticed was the turntable which sometimes stopped without any specific reason, then I discovered another issue when I decided to use its Grill function, which was totally shocking when I found it broken too. I was not only surprised by all these errors but also disappointed.
I contacted with your call-center as soon as possible and after some routine question, they asked me to return it to you. Although I expected your agents came and took it, I accepted to bring it back. At the store one of your salesman took broken devices from me to be replaced by new one after a week as he said. Unfortunately after 3 weeks since that day, the replacement product had still not arrived.
I am very unsatisfied with both equipment and the bad service have I received. Therefore, I expected your immediate respond to my problem and follow it to solve or I will be forced to stop my payment to your store.
Yours Faithfully,
Payam Esmaeilpour
Transition Words or Phrases used:
also, but, first, if, second, so, still, then, therefore, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 9.0 3.03092783505 297% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 47.0 32.9175257732 143% => Less pronouns wanted
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1128.0 937.175257732 120% => OK
No of words: 243.0 206.0 118% => OK
Chars per words: 4.64197530864 4.54256449028 102% => OK
Fourth root words length: 3.94822203886 3.78020617076 104% => OK
Word Length SD: 2.58553484441 2.54303337028 102% => OK
Unique words: 157.0 127.690721649 123% => OK
Unique words percentage: 0.646090534979 0.622605031667 104% => OK
syllable_count: 349.2 290.88556701 120% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 50.8977051436 44.8134815571 114% => OK
Chars per sentence: 94.0 76.5299724578 123% => OK
Words per sentence: 20.25 16.8248392259 120% => OK
Discourse Markers: 5.25 4.34317383033 121% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 8.0 1.49484536082 535% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.116941598257 0.216113520407 54% => OK
Sentence topic coherence: 0.0389499657525 0.0766984524023 51% => OK
Sentence topic coherence SD: 0.0351644174664 0.0603063233224 58% => OK
Paragraph topic coherence: 0.0726317195803 0.12726935374 57% => OK
Paragraph topic coherence SD: 0.0374172859005 0.0580467560999 64% => OK
Essay readability:
automated_readability_index: 10.5 8.37731958763 125% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.63 8.71597938144 110% => OK
dale_chall_readability_score: 8.2 7.59969072165 108% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.