Dialogue 1

Listening audio
Listening level
Basic

Dialogue 1:

1. Choose the best answer (a, b, or c) for each of the following questions.
(1) Where does this dialogue take place?

a. At a hotel. b. On the phone. c. In the manager's office.
(2) What is the guest complaining about? a. A delay in the switchboard. b. Something wrong with his telephone. c. The charges on directly-dialed calls.
(3) Why had a guest better make distance calls through the operator? a. There is no direct-dial service in that hotel. b. It is impossible for the guest to find the area codes for the country he intends to dial. c. There will be no misunderstanding about the charges.
(4) What is the manager going to do? a. He will let the guest make a directly-dialed call. b. He himself will put the guest through to Brussels. c. He himself will go and check what the problem is.

2. True or False Questions.
(1)
The guest booked a call to Brussels more than twenty minutes ago.
(2)
The hotel is in a country east of Belgium.

Listening answers

Dialogue 1:

1. Choose the best answer (a, b, or c) for each of the following questions.
(1) Where does this dialogue take place?

a. At a hotel. b. On the phone. c. In the manager's office.
(2) What is the guest complaining about? a. A delay in the switchboard. b. Something wrong with his telephone. c. The charges on directly-dialed calls.
(3) Why had a guest better make distance calls through the operator? a. There is no direct-dial service in that hotel. b. It is impossible for the guest to find the area codes for the country he intends to dial. c. There will be no misunderstanding about the charges.
(4) What is the manager going to do? a. He will let the guest make a directly-dialed call. b. He himself will put the guest through to Brussels. c. He himself will go and check what the problem is.

2. True or False Questions.
(1)
The guest booked a call to Brussels more than twenty minutes ago.
(2)
The hotel is in a country east of Belgium.