Task 1: Can I Take a Message?

Listening audio
Listening level
Intermediate

Task 1: Can I Take a Message?

1. Choose the best answer (a, b or c) to complete each of the following statements.
(1) The conversations take place ___________.

a. on the phone b. at Mr. Turner's office c. at Mr. Turner's home
(2) The first speaker is ____________. a. Mrs. Turner b. Mary, the secretary c. Jane, the secretary

2. Fill in the following blanks.
(1) Message 1:
Caller's name:
Caller's number:
Message:

 (2) Message 2:
Caller's name:
Caller's number:
Message:

(3) Message 3:
Caller's name:
Message:

(4) Message 4:
Caller's name:
Message:

 
(5) Message 5:
Caller's name:
Message:

3. Fill in the following blanks.
(1) I'm sorry, he's in a meeting right now.
?
(2) I'm going to be
for a while. Would you
to Mr. Turner and
, please?
(3) Oh, excuse me
. I have another call.
?
(4) Thank you for
. Can I help you?

Listening answers

Task 1: Can I Take a Message?

1. Choose the best answer (a, b or c) to complete each of the following statements.
(1) The conversations take place ___________.

a. on the phone b. at Mr. Turner's office c. at Mr. Turner's home
(2) The first speaker is ____________. a. Mrs. Turner b. Mary, the secretary c. Jane, the secretary

2. Fill in the following blanks.
(1) Message 1:
Caller's name:
Caller's number:
Message:

    Key: Call back at that number till 12:30 or between 2 and 5 this afternoon.

(2) Message 2:
Caller's name:
Caller's number:
Message:

    Key: Cancel the lunch appointment for tomorrow noon, because he is out of town for a while. Please call and reschedule.

 

(3) Message 3:
Caller's name:
Message:

(4) Message 4:
Caller's name:
Message:

    Key: Ticket for Puerto Rico is booked. That's Pan Am Flight 226, leaving Tuesday the 12th at 8 am. Ticket will be sent over later this afternoon.

(5) Message 5:
Caller's name:
Message:

3. Fill in the following blanks.
(1) I'm sorry, he's in a meeting right now.
?
(2) I'm going to be
for a while. Would you
to Mr. Turner and
, please?
(3) Oh, excuse me
. I have another call.
?
(4) Thank you for
. Can I help you?