There have been several complaints about the reception area where visitors to your company arrive Your manager has asked you to suggest how the reception area could be improved Write a letter to your manager In your letter Describe the complaint that yo

Dear Mr. Vinod,

This is Shyam, working as a Senior Receptionist with our company "Ella Hotels". I am writing this letter to let you know the various concerns visitors have been reporting. As Covid-19 has impacted the way things work, our manual sanitisers are frowned upon by the visitors. Also, lack of room service is a pain point to the majority of the customers.

Reception facility is the heart of any company as it resembles the hospitality the company stands for. It also conveys our virtues on how valuable customers are to us. Moreover, it's the responsibility of the reception staff to ensure that customers are treated with warmth thereby making sure that their experience throughout their stay is pleasant.

I think it would be great if we can install an automatic sanitiser disposal equipment that promotes touchfree experience thus helping the visitors stay safe. In addition, room service can be improved by upgrading the inter connectivity technologies such as VPN network and SSO dialing options. This would definitely improve the ratings that we receive from the customers.

I hope you find my suggestions helpful.

Your sincerely
Shyam

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 5, column 179, Rule ID: IT_IS[6]
Message: Did you mean 'it's' (='it is') instead of 'its' (possessive pronoun)?
Suggestion: it's; it is
...valuable customers are to us. Moreover, its the responsibility of the reception sta...
^^^
Line 7, column 214, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...om service can be improved by upgrading the inter connectivity technologies such as VPN n...
^^^^^^^^^

Transition Words or Phrases used:
also, if, moreover, so, thus, i think, in addition, such as, you know

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 1.0 5.05154639175 20% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 6.0 3.85567010309 156% => OK

Performance on vocabulary words:
No of characters: 994.0 937.175257732 106% => OK
No of words: 188.0 206.0 91% => More content wanted.
Chars per words: 5.28723404255 4.54256449028 116% => OK
Fourth root words length: 3.70287850203 3.78020617076 98% => OK
Word Length SD: 2.87926666887 2.54303337028 113% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.696808510638 0.622605031667 112% => OK
syllable_count: 301.5 290.88556701 104% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 44.1172679722 44.8134815571 98% => OK
Chars per sentence: 82.8333333333 76.5299724578 108% => OK
Words per sentence: 15.6666666667 16.8248392259 93% => OK
Discourse Markers: 5.75 4.34317383033 132% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.160280684954 0.216113520407 74% => OK
Sentence topic coherence: 0.0554640814025 0.0766984524023 72% => OK
Sentence topic coherence SD: 0.0582993986551 0.0603063233224 97% => OK
Paragraph topic coherence: 0.0678176002203 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.0131223042368 0.0580467560999 23% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 11.3 8.37731958763 135% => OK
flesch_reading_ease: 56.25 70.7449484536 80% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 13.11 8.71597938144 150% => OK
dale_chall_readability_score: 9.08 7.59969072165 119% => OK
difficult_words: 56.0 41.2886597938 136% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.