You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter,
.describe the problem with the equipment
.explain what happened when you phoned the shop
.say what you would like the manger to do.
Dear sir or madam,
I am writting the letter to complaint your shop's bad service provided to me recently. I bought a rice cooker a week ago in one of your shops,which is located in the GLEN shopping center.
The shop staff assisted me to test the rice cooker successfully before I did the payment. All functions are working normally by charging the power. So I bought and brough it back to home. However, when I want to use it to cook my dinner at that day, I found the rice cooker didnot work as expected because the power light were not showning after the power on. I tried my best to deal with the problem but failed. I had to phone the shop to let them send a expertise to fix the issue as soon as prossible. The shop staff promised to fix it in 1 days. Nevertheless, a week past no person came to fix the problem. When I gave the phone to the shop again, I found actually there is no one follow my case.
I am out of bear now. According to the rules of your shop committed, I am asking for a complete refund since this is your product's faulty. Please find the invoce as the enclosed and return the money back to my account before 5 Oct, 2014. The details account infomation are as below.
Account name: xiao
Account number: 12341234
Bank account: ANZ
Please take this as a seriously notice and I look forward to hearing your respone.
Your scinerely,
Tracy Xiao
I am writting the letter to complaint
I am writing the letter to complain
there is no one follow my case.
there is no one following my case.
Sentence: I am writting the letter to complaint your shop's bad service provided to me recently.
Error: writting Suggestion: writing
Sentence: So I bought and brough it back to home.
Error: brough Suggestion: No alternate word
Sentence: However, when I want to use it to cook my dinner at that day, I found the rice cooker didnot work as expected because the power light were not showning after the power on.
Error: showning Suggestion: showing
Sentence: I had to phone the shop to let them send a expertise to fix the issue as soon as prossible.
Error: prossible Suggestion: possible
Sentence: Please find the invoce as the enclosed and return the money back to my account before 5 Oct, 2014.
Error: invoce Suggestion: invoice
Sentence: The details account infomation are as below.
Error: infomation Suggestion: information
Sentence: Please take this as a seriously notice and I look forward to hearing your respone.
Error: respone Suggestion: respond
Sentence: Your scinerely, Tracy Xiao
Error: scinerely Suggestion: scenery
flaws:
No. of Grammatical Errors: 2 2
No. of Spelling Errors: 8 2
Attribute Value Ideal
Score: 6.0 out of 9
Category: Satisfactory Excellent
No. of Grammatical Errors: 2 2
No. of Spelling Errors: 8 2
No. of Sentences: 19 10
No. of Words: 260 200
No. of Characters: 1077 1000
No. of Different Words: 156 100
Fourth Root of Number of Words: 4.016 4.0
Average Word Length: 4.142 4.6
Word Length SD: 2.253 2.4
No. of Words greater than 5 chars: 68 60
No. of Words greater than 6 chars: 43 50
No. of Words greater than 7 chars: 26 40
No. of Words greater than 8 chars: 12 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 13.684 21.0
Sentence Length SD: 7.291 7.5
Use of Discourse Markers (%): 0.316 0.12
Sentence-Text Coherence: 0.309 0.35
Sentence-Para Coherence: 0.562 0.50
Sentence-Sentence Coherence: 0.1 0.07
Number of Paragraphs: 4 4