You recently went to Australia for a holiday. However, your return flight was delayed by a day.
write a letter to the airline company. In your letter
introduce yourself
complain about the delay
explain the problems that it caused you
ask for a letter of apology and/ or some form of compensation
Dear Sir or Madam,
My name is John Lee- a passenger who took the flight of your airline from Sydney to Beijing on 3rd October. I am writing this letter in order to lodge a complaint regarding to the delay of that flight.
The flight should depart on 2nd October initially. However I was informed that the flight has been postponed for 12 hours because of the mechanical problem unexpected when I arrived at the airport. Hence, I have to spend over 10m hours in the airport without any extra care and compensation from your company. In addition, I had to miss the board meeting held in the morning ...
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Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 10 10
No. of Words: 177 200
No. of Characters: 805 1000
No. of Different Words: 121 100
Fourth Root of Number of Words: 3.647 4.0
Average Word Length: 4.548 4.6
Word Length SD: 2.558 2.4
No. of Words greater than 5 chars: 57 60
No. of Words greater than 6 chars: 41 50
No. of Words greater than 7 chars: 20 40
No. of Words greater than 8 chars: 15 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 17.7 21.0
Sentence Length SD: 8.509 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.364 0.35
Sentence-Para Coherence: 0.701 0.50
Sentence-Sentence Coherence: 0.062 0.07
Number of Paragraphs: 4 4