You rented a car recently, but were not satisfied with it. Write a letter of complaint to the rental agency. In your letter, introduce yourself; explain what went wrong with the car you rented; ask for some form of compensation.
Dear Sir or Madam,
May name is David Zhang- a customer of your company who rented a car from your company recently. I am writing to lodge a complaint regarding to an unsatisfying service provided by your company last week.
I have rented a car from your company last Friday for a long journey planned during last weekend. I asked for a vehicle which was completely reliable to make sure that I could accomplish my target fully planned. And your staff promised me a dependable car could be provided as I required. However, it was just over 2 two hours since I departed, the engine of the car was ...
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Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 14 10
No. of Words: 192 200
No. of Characters: 909 1000
No. of Different Words: 124 100
Fourth Root of Number of Words: 3.722 4.0
Average Word Length: 4.734 4.6
Word Length SD: 2.748 2.4
No. of Words greater than 5 chars: 67 60
No. of Words greater than 6 chars: 50 50
No. of Words greater than 7 chars: 28 40
No. of Words greater than 8 chars: 17 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 13.714 21.0
Sentence Length SD: 5.535 7.5
Use of Discourse Markers (%): 0.286 0.12
Sentence-Text Coherence: 0.334 0.35
Sentence-Para Coherence: 0.662 0.50
Sentence-Sentence Coherence: 0.074 0.07
Number of Paragraphs: 4 4