You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
Dear Sir or Madam,
I am writing to express my dissatisfaction with the product I purchased from your store and hoping that this issue will be addressed at the earliest.
Last week, I purchased a Prestige sandwich toaster from your shop. The next morning as per the instructions given in the manual, I started to use the sandwich toaster and placed a sandwich on the toaster. I was waiting for a few minutes until the indicator lights were up to open the sandwich toaster. But, the lights were not up for a long time. So I unplugged the sandwich maker and to my surprise found that the sandwich was burnt very badly.
I am especially discontent with the customer service of your store. I called your shop and asked for assistance as the warranty included free service for six months from the time of purchase. A staff from your shop attended the call and assured me to send someone to check the fault. However, till now nobody responded.
I request you to address this issue immediately. Please send someone to service this product or replace it with a new one at the earliest. Moreover, customer service is important and makes sure your staffs give proper assistance to customers when needed.
I look forward to hearing from you soon.
Yours faithfully,
Ranjini
Grammar and spelling errors:
Line 5, column 68, Rule ID: SENTENCE_FRAGMENT[1]
Message: “After” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...estige sandwich toaster from your shop. After placing the sandwich on the toaster. I ...
^^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...lue since nobody responded till now. I request you to address this issue immed...
^
Transition Words or Phrases used:
but, look, moreover, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 851.0 937.175257732 91% => OK
No of words: 175.0 206.0 85% => More content wanted.
Chars per words: 4.86285714286 4.54256449028 107% => OK
Fourth root words length: 3.63713576256 3.78020617076 96% => OK
Word Length SD: 2.55422818727 2.54303337028 100% => OK
Unique words: 113.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.645714285714 0.622605031667 104% => OK
syllable_count: 252.9 290.88556701 87% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 39.333199612 44.8134815571 88% => OK
Chars per sentence: 65.4615384615 76.5299724578 86% => OK
Words per sentence: 13.4615384615 16.8248392259 80% => OK
Discourse Markers: 1.76923076923 4.34317383033 41% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.158450484634 0.216113520407 73% => OK
Sentence topic coherence: 0.0552864093456 0.0766984524023 72% => OK
Sentence topic coherence SD: 0.0413435208795 0.0603063233224 69% => OK
Paragraph topic coherence: 0.080795540779 0.12726935374 63% => OK
Paragraph topic coherence SD: 0.00960671027611 0.0580467560999 17% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 8.2 8.37731958763 98% => OK
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 10.32 8.71597938144 118% => OK
dale_chall_readability_score: 7.53 7.59969072165 99% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.