You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
. decrible the problem with the equipment
. explain what happened when you phoned the shop
. say what you would like the manager to do
Dear Sir or Madam,
I am writing to you to express my dissatisfaction with the equipment I bought it on Jan10th 2017 from your shop for my kitchen. In my mind, your shop is the most well-known and highly reputable in the city.
Unfortunally, Yesterday, when I turned it on to prepare a meal for family, I found that it did not work normally since something inside the equipment was set uncorrected position . After that, I looked up information in the instruction booklet but you have not mentioned this defect, neither have you told customers how to solve the problem.
First and foremost, I had contacted to your shop’s staff to complain about this but the replies were so impolite and quite rude, which I was shock to hear that so far. I think now the best way to fix this problem is to change another one or you refund the money in full to me.
I would much appreciate if you solve this matter as soon as possible.
I am looking forward to hearing from you soon.
Yours faithfully.
Manh
Grammar and spelling errors:
Line 3, column 179, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...e equipment was set uncorrected position . After that, I looked up information in ...
^^
Line 3, column 306, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ioned this defect, neither have you told customers how to solve the problem. Fi...
^^
Line 4, column 106, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...complain about this but the replies were so impolite and quite rude, which I was ...
^^
Line 6, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...solve this matter as soon as possible. I am looking forward to hearing from you ...
^
Transition Words or Phrases used:
but, first, if, look, so, well, i think
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 826.0 937.175257732 88% => OK
No of words: 181.0 206.0 88% => More content wanted.
Chars per words: 4.5635359116 4.54256449028 100% => OK
Fourth root words length: 3.66791821706 3.78020617076 97% => OK
Word Length SD: 2.67962926421 2.54303337028 105% => OK
Unique words: 120.0 127.690721649 94% => More unique words wanted.
Unique words percentage: 0.662983425414 0.622605031667 106% => OK
syllable_count: 245.7 290.88556701 84% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Interrogative: 1.0 0.360824742268 277% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 56.0550875435 44.8134815571 125% => OK
Chars per sentence: 103.25 76.5299724578 135% => OK
Words per sentence: 22.625 16.8248392259 134% => OK
Discourse Markers: 4.875 4.34317383033 112% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.302500711003 0.216113520407 140% => OK
Sentence topic coherence: 0.114085744291 0.0766984524023 149% => OK
Sentence topic coherence SD: 0.046364016608 0.0603063233224 77% => OK
Paragraph topic coherence: 0.140872350939 0.12726935374 111% => OK
Paragraph topic coherence SD: 0.0608259055882 0.0580467560999 105% => OK
Essay readability:
automated_readability_index: 11.4 8.37731958763 136% => OK
flesch_reading_ease: 66.07 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 9.46 8.71597938144 109% => OK
dale_chall_readability_score: 7.96 7.59969072165 105% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 14.0 8.62886597938 162% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.