You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment.
In your letter
- describe the problem with the equipment
- explain how this problem is affecting your work
- say what you want the shop or company to do
Dear Sir or Madam,
I’m writing with regards to overheating issue of my laptop, which causes sudden shutdown of the device. I have already raised several incident tickets. However, neither L2 nor L3 support was able to provide a sound support despite of the fact that numerous troubleshooting sessions were conducted. Moreover, no update was provided on the case for the last two days.
As I am a freelancer and work from home most of the time it affects my work tremendously. One time I got dropped from a very critical virtual meeting. Also, on several occasions the sudden shutdown disrupted my work while I was editing some documents and made me redo all the work again.
I am requesting immediate resolution of the issue. Moreover, if the problem cannot be resolved remotely and my laptop needs to be taken for further examination, a loaner equipment must be provided.
I look forward to your prompt response on further actions.
Kind regards,
Balzhan
Transition Words or Phrases used:
also, however, if, look, moreover, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 14.0 32.9175257732 43% => OK
Preposition: 16.0 26.3917525773 61% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 821.0 937.175257732 88% => OK
No of words: 162.0 206.0 79% => More content wanted.
Chars per words: 5.06790123457 4.54256449028 112% => OK
Fourth root words length: 3.56762134501 3.78020617076 94% => OK
Word Length SD: 2.78400536477 2.54303337028 109% => OK
Unique words: 115.0 127.690721649 90% => More unique words wanted.
Unique words percentage: 0.70987654321 0.622605031667 114% => OK
syllable_count: 252.0 290.88556701 87% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 3.0 9.13402061856 33% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 42.645182263 44.8134815571 95% => OK
Chars per sentence: 74.6363636364 76.5299724578 98% => OK
Words per sentence: 14.7272727273 16.8248392259 88% => OK
Discourse Markers: 4.0 4.34317383033 92% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.125948035687 0.216113520407 58% => OK
Sentence topic coherence: 0.0365753757239 0.0766984524023 48% => OK
Sentence topic coherence SD: 0.0355610266252 0.0603063233224 59% => OK
Paragraph topic coherence: 0.0694343864985 0.12726935374 55% => OK
Paragraph topic coherence SD: 0.0147932491548 0.0580467560999 25% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 57.27 70.7449484536 81% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.8 7.45979381443 118% => OK
coleman_liau_index: 11.53 8.71597938144 132% => OK
dale_chall_readability_score: 9.3 7.59969072165 122% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.