You ordered an item from and online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
Dear Sir or Madam,
I am writing to express my absolute dissatisfaction about the brand new cell phone I recently bought from your store.
The main reason that I decided to purchase the cellphone from your store was all the great reviews on your website, but my experience has been totally the opposite.
Firstly in my order did not arrive on time as promised. To be exact, it was a week later than it was supposed to be received. Secondly, as soon as I my received the package, it was obvious that it had already been opened once, which is so disappointing for someone who is buying a brand new product. To make matters worse, while I was trying to turn it on, on I soon realized that he did not work properly and was damaged.
Consequently, I would like to request to make a full refund as I have not been received the advertised product from your website.
Please contact me at your earliest convenience to send your staff to obtain the damaged cell phone. Here is my number: 03334439987
Regards,
Jack Lisbon
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-07-22 | elham mousavi | view |
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Transition Words or Phrases used:
but, consequently, first, firstly, second, secondly, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 14.0 7.48453608247 187% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 851.0 937.175257732 91% => OK
No of words: 184.0 206.0 89% => More content wanted.
Chars per words: 4.625 4.54256449028 102% => OK
Fourth root words length: 3.68302321012 3.78020617076 97% => OK
Word Length SD: 2.62705833424 2.54303337028 103% => OK
Unique words: 118.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.641304347826 0.622605031667 103% => OK
syllable_count: 259.2 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 9.13402061856 44% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 41.9455849735 44.8134815571 94% => OK
Chars per sentence: 94.5555555556 76.5299724578 124% => OK
Words per sentence: 20.4444444444 16.8248392259 122% => OK
Discourse Markers: 6.88888888889 4.34317383033 159% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0891101739698 0.216113520407 41% => OK
Sentence topic coherence: 0.0384145039317 0.0766984524023 50% => OK
Sentence topic coherence SD: 0.0342392948344 0.0603063233224 57% => OK
Paragraph topic coherence: 0.0565701239501 0.12726935374 44% => OK
Paragraph topic coherence SD: 0.0259946294827 0.0580467560999 45% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.57 8.71597938144 110% => OK
dale_chall_readability_score: 8.4 7.59969072165 111% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.