You travel by bus every weekday morning, and you always use the same bus route. Recently the bus has not been reliable. It sometimes comes late and for the last few mornings it has not stopped when you hailed it. No change of schedule has been advertised.

Submitted by Rajie on Wed, 07/10/2019 - 07:13

Dear Sir or Madam,

I am writing to express my disappointment in the services of your bus on route 67.

I am a regular passenger on the bus number 57 on route 67. Travelling, on bus 57 to my office has been a wonderful experience so far. The drivers on route 67 are very polite, gentle, warm and are very cordial. When your mornings are good you always have a great day at work.

However, of late I have noticed that the buses are not well maintained and the timings are unreliable. A couple of times, a new driver, I presume did not halt the bus at the designated bus stop. On checking the latest schedule, I noticed that the new schedule was not advertised either. Just unpleasant experiences during the rush hours in the mornings are detrimental to the performance of the office goers or any one for that matter.

It would be great if you could train your new drivers to be respectful of others time and be courteous to their passengers.
Considering, that the drivers spend quite a bit of their day time in the bus, it might be a good idea to give some incentives to drivers for the maintenance. Also, please advertise the change in schedule well in advance so that the regular passengers can plan their time accordingly.

Looking forward to your response in this matter and anticipate a great service from next week.

Yours faithfully,
Rajie

Votes
Average: 7.8 (1 vote)
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Grammar and spelling errors:
Line 5, column 211, Rule ID: SENTENCE_FRAGMENT[1]
Message: “When” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...ite, gentle, warm and are very cordial. When your mornings are good you always have ...
^^^^
Line 7, column 315, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ised either. Just unpleasant experiences during the rush hours in the mornings ar...
^^
Line 7, column 413, Rule ID: ANY_BODY[1]
Message: Did you mean 'anyone'?
Suggestion: anyone
... the performance of the office goers or any one for that matter. It would be great i...
^^^^^^^

Transition Words or Phrases used:
accordingly, also, however, if, look, so, well

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 12.0 7.48453608247 160% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 1125.0 937.175257732 120% => OK
No of words: 243.0 206.0 118% => OK
Chars per words: 4.62962962963 4.54256449028 102% => OK
Fourth root words length: 3.94822203886 3.78020617076 104% => OK
Word Length SD: 2.71006323744 2.54303337028 107% => OK
Unique words: 136.0 127.690721649 107% => OK
Unique words percentage: 0.559670781893 0.622605031667 90% => More unique words wanted or less content wanted.
syllable_count: 346.5 290.88556701 119% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 34.6605256858 44.8134815571 77% => OK
Chars per sentence: 80.3571428571 76.5299724578 105% => OK
Words per sentence: 17.3571428571 16.8248392259 103% => OK
Discourse Markers: 3.28571428571 4.34317383033 76% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.190184374093 0.216113520407 88% => OK
Sentence topic coherence: 0.0608109156081 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0533423609356 0.0603063233224 88% => OK
Paragraph topic coherence: 0.0854603637961 0.12726935374 67% => OK
Paragraph topic coherence SD: 0.0578632220059 0.0580467560999 100% => OK

Essay readability:
automated_readability_index: 9.1 8.37731958763 109% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.28 8.71597938144 106% => OK
dale_chall_readability_score: 7.66 7.59969072165 101% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

---------------------
Maximum five paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.