You recently rented a car from a reputable car rental company. The air conditioner has stopped working. You phoned the company a week ago but nothing has been done to resolve the situation.
Write a letter to the company. In your letter
- Introduce yourself
- explain the situation
- say what action you would like the company to take.
Dear Sir/Madam,
I am writing to express my dissatisfaction with the car that I rented from your branch on Mashhad last week.
I am Maria and I rent a two doors car last Monday 21 of June. One day after rental, air condition stop working. I called to supervisor and asked him to help me. He said he send a technical man as soon as possible to repaired air condition. After two days, I called again, because nobody came to fix air condition. This time supervisor said I did not fill the form for repaired car when I rent it, so I had to repair car by myself. I regret to inform you that your services were below my expectations.
Please look into this matter as soon as possible. I am pretty sure that I fill form completely, so I expect your company send a technical man as soon as possible or refund extra money that I paid for a car with air condition.
Yours faithfully,
Ms. X
Sentence: He said he send a technical man as soon as possible to repaired air condition.
Description: The fragment he send a is rare
Suggestion: Possible agreement error: Replace send with verb, past tense
Description: The token to is not usually followed by a verb, past participle
Suggestion: Refer to to and repaired
Attribute Value Ideal
Score: 6.0 out of 9
Category: Good Excellent
No. of Grammatical Errors: 2 2
No. of Spelling Errors: 0 2
No. of Sentences: 10 9
No. of Words: 162 200
No. of Characters: 659 900
No. of Different Words: 96 100
Fourth Root of Number of Words: 3.568 4.7
Average Word Length: 4.068 4.6
Word Length SD: 2.447 2.4
No. of Words greater than 5 chars: 39 60
No. of Words greater than 6 chars: 23 50
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 11 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 16.2 21.0
Sentence Length SD: 7.96 7.5
Use of Discourse Markers (%): 0.3 0.12
Sentence-Text Coherence: 0.452 0.35
Sentence-Para Coherence: 0.576 0.50
Sentence-Sentence Coherence: 0.164 0.07
Number of Paragraphs: 3 4