The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
Recently, business manager of Happy Pancake House restaurant has stated in a memorandum that the change from butter to margarine had little impact on the costumer. However, this assertion from the business manager is based on several unwarranted assumptions and several loopholes are their which can prove his assertion into a mere speculation.
The business manager has based his assertion on the fact that only 2 percent of the costumer has complained about the change. However, question can be raised over the dubious nature of this premise and also of its authenticity as the manager has not further elaborated on the subject matter. The manager has not mentioned about the number of costumers that have been asked or interviewed about the change. If the number of respondents are small then the result can be skewed and thus the conclusion may become invalid. Similarly, the data cannot be amplified to address the whole costumers of the restaurant unless a certain threshold number of costumers are surveyed.
Similarly, questions can be raised about the complaint addressing section of the restaurants. What if there are no personnel in the restaurant who are responsible for addressing complaints from the costumers. The servers may not be too overly concerned about the complaints and thus they may easily ignore those complaints. If that is the case then, the complaints of the majority of the costumers would render unnoticed.
Another probable case would be linked with the composition of the margarine. The manager have stated that the costumer were not able to distinguish butter from margarine or use the term butter for both. However, the composition of the margarine may be similar and the cost of margarine may be higher than the regular butter. If this is the case than they may get satisfied with the change to margarine.
At last, the business manager needs to workout on details of the survey of the costumers, the complaint section of the restaurants and composition of the margarine before arriving to his assertion.
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Comments
Essay evaluation report
Attribute Value Ideal
Final score: 3.0 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 16 15
No. of Words: 334 350
No. of Characters: 1678 1500
No. of Different Words: 149 200
Fourth Root of Number of Words: 4.275 4.7
Average Word Length: 5.024 4.6
Word Length SD: 2.716 2.4
No. of Words greater than 5 chars: 130 100
No. of Words greater than 6 chars: 98 80
No. of Words greater than 7 chars: 69 40
No. of Words greater than 8 chars: 56 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 20.875 21.0
Sentence Length SD: 5.314 7.5
Use of Discourse Markers (%): 0.625 0.12
Sentence-Text Coherence: 0.366 0.35
Sentence-Para Coherence: 0.608 0.50
Sentence-Sentence Coherence: 0.113 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 13, column 326, Rule ID: SENTENCE_FRAGMENT[1]
Message: “If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
... may be higher than the regular butter. If this is the case than they may get sati...
^^
Transition Words or Phrases used:
also, but, however, if, may, similarly, so, then, thus
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 18.0 19.6327345309 92% => OK
Auxiliary verbs: 13.0 12.9520958084 100% => OK
Conjunction : 8.0 11.1786427146 72% => OK
Relative clauses : 7.0 13.6137724551 51% => More relative clauses wanted.
Pronoun: 16.0 28.8173652695 56% => OK
Preposition: 46.0 55.5748502994 83% => OK
Nominalization: 11.0 16.3942115768 67% => OK
Performance on vocabulary words:
No of characters: 1727.0 2260.96107784 76% => OK
No of words: 334.0 441.139720559 76% => More content wanted.
Chars per words: 5.17065868263 5.12650576532 101% => OK
Fourth root words length: 4.27500489853 4.56307096286 94% => OK
Word Length SD: 2.80063055398 2.78398813304 101% => OK
Unique words: 157.0 204.123752495 77% => More unique words wanted.
Unique words percentage: 0.47005988024 0.468620217663 100% => OK
syllable_count: 541.8 705.55239521 77% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 4.96107784431 20% => OK
Article: 9.0 8.76447105788 103% => OK
Subordination: 3.0 2.70958083832 111% => OK
Conjunction: 0.0 1.67365269461 0% => OK
Preposition: 1.0 4.22255489022 24% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 16.0 19.7664670659 81% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 22.8473053892 88% => OK
Sentence length SD: 34.3560743356 57.8364921388 59% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 107.9375 119.503703932 90% => OK
Words per sentence: 20.875 23.324526521 89% => OK
Discourse Markers: 3.375 5.70786347227 59% => More transition words/phrases wanted.
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 1.0 5.25449101796 19% => OK
Sentences with positive sentiment : 5.0 8.20758483034 61% => OK
Sentences with negative sentiment : 7.0 6.88822355289 102% => OK
Sentences with neutral sentiment: 4.0 4.67664670659 86% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.231296770265 0.218282227539 106% => OK
Sentence topic coherence: 0.0763363786998 0.0743258471296 103% => OK
Sentence topic coherence SD: 0.108583580086 0.0701772020484 155% => OK
Paragraph topic coherence: 0.134770278341 0.128457276422 105% => OK
Paragraph topic coherence SD: 0.111217110326 0.0628817314937 177% => OK
Essay readability:
automated_readability_index: 13.4 14.3799401198 93% => Automated_readability_index is low.
flesch_reading_ease: 51.18 48.3550499002 106% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 11.1 12.197005988 91% => OK
coleman_liau_index: 12.71 12.5979740519 101% => OK
dale_chall_readability_score: 8.22 8.32208582834 99% => OK
difficult_words: 76.0 98.500998004 77% => More difficult words wanted.
linsear_write_formula: 14.0 12.3882235529 113% => OK
gunning_fog: 10.0 11.1389221557 90% => OK
text_standard: 14.0 11.9071856287 118% => OK
What are above readability scores?
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Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.