To the customer service department,
My name is Jim and I bought a Lenove laptop in a retailer store in 3rd street, A city on 3 October 2016. The computer function normally during those 5 months; nonetheless, it showed no image on screen but a blank of gray two days ago. After a click on the start button, the screen lights up with a bright screen of Windows and shortly after that, maybe 2 or 3 seconds, it turns to a blank gray screen on matter what button I click.
I took the laptop to the shop I bought if from and a staff told me that he cannot fix of replace it for me because the shop is merely a retailer, not in charge of after sale service. Besides, he refered me to contact the customer service department of Lenove headquarter. Therefore, here I am.
I would like a replacement of the defective laptop. According to the agreement of after sale service, a laptop with internal problem can be replaced with a new one as long as it is in one year period from the date it was brought. I hope to hear your reply soon.
Yours faithfully,
Jim Pan
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Transition Words or Phrases used:
besides, but, if, may, nonetheless, second, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 869.0 937.175257732 93% => OK
No of words: 201.0 206.0 98% => OK
Chars per words: 4.32338308458 4.54256449028 95% => OK
Fourth root words length: 3.76529505866 3.78020617076 100% => OK
Word Length SD: 2.52640323369 2.54303337028 99% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.611940298507 0.622605031667 98% => OK
syllable_count: 268.2 290.88556701 92% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 4.0 0.824742268041 485% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => OK
Sentence length: 20.0 16.3608247423 122% => OK
Sentence length SD: 65.8698717169 44.8134815571 147% => OK
Chars per sentence: 86.9 76.5299724578 114% => OK
Words per sentence: 20.1 16.8248392259 119% => OK
Discourse Markers: 5.7 4.34317383033 131% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.15204000463 0.216113520407 70% => OK
Sentence topic coherence: 0.0518891522467 0.0766984524023 68% => OK
Sentence topic coherence SD: 0.0463621771255 0.0603063233224 77% => OK
Paragraph topic coherence: 0.0994155796119 0.12726935374 78% => OK
Paragraph topic coherence SD: 0.029496017831 0.0580467560999 51% => OK
Essay readability:
automated_readability_index: 9.0 8.37731958763 107% => OK
flesch_reading_ease: 76.56 70.7449484536 108% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 7.78 8.71597938144 89% => OK
dale_chall_readability_score: 7.61 7.59969072165 100% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.