The business manager of Happy Pancake House restaurants implicates that the replacement of margarine from butter does not have much impact on their customers because fewer complaints have been received and no complaints were reported by servers. However, some alternative explanations might exist that will debunk the interpretation explained by the manager.
The threshold explanation that could be challenged is that 2 percent of customers have complained. The author simply predicts that 98 people out of 100 on average are happy with the change. This indication lacks substantiate details so that the conclusion might be untenable. For example, people who do not pour out their complaints to these restaurants might not order butter, indicating that they do not know the change. If they order butter but be served for margarine, they might say something or show their displeasure to the manager or servers. However, some people, when being asked how they feel after substituting butter with margarine, might politely reject to say anything or hurriedly go to work without any response. These two alternative interpretations might show that the remaining customers might not satisfy with the change despite 2 percent of people complained. The manager should ponder other possibilities that might not substantiate his or her prediction.
The second issue that should be discussed with other explanations is that many servers have reported there is no complaints among a large number of customers who order butter but given margarine. The manager employs this reason to support the conclusion that this substituent does not make customers irritated The alternative understanding that many servers have not received complains is that only in a certain couples of branches is there no complaints, that is to say, other restaurants except those have plummeted in a bunch of complaints servers have received. In addition, the other alternative is that servers bury discontent of customers to show all changing to margarine is not a big deal although it has not informed customers the news. These possible scenarios could readily falsify the servers’ words.
Other explanations might exist when the manager indicates that they do not distinguish margarine butter from margarine or they mean butter as margarine, which is the reason of no complaints received from servers. However, a multitude of demonstration includes that they release no complaints in restaurants but back home, school, or workplace. The complaints will transfer people by people, which engenders this change without notice to customers will hurt customers a lot and then they never patronize here again. This unnoticed change is really tricky and sensational behavior that should have warn customers ahead of time or in mealtime. These possible alternatives might be justifiable to vindicate the change has already insidiously jeopardize customer’s confidence and loyalty attached to the restaurants.
To conclude it, the manager needs to conduct more surveys to maintain his or her perception. The arbitrary assumptions and arrogant presumption might be proved wrongly with no leading alternatives. Alternative possibilities can easily enable Happy Pancake house to be dishonored from unstated complaints from a large proportion of customers.
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Essay evaluation report
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 22 15
No. of Words: 508 350
No. of Characters: 2759 1500
No. of Different Words: 234 200
Fourth Root of Number of Words: 4.748 4.7
Average Word Length: 5.431 4.6
Word Length SD: 2.939 2.4
No. of Words greater than 5 chars: 209 100
No. of Words greater than 6 chars: 168 80
No. of Words greater than 7 chars: 125 40
No. of Words greater than 8 chars: 98 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 23.091 21.0
Sentence Length SD: 10.531 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.315 0.35
Sentence-Para Coherence: 0.505 0.50
Sentence-Sentence Coherence: 0.081 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 5, column 102, Rule ID: THERE_S_MANY[4]
Message: Did you mean 'there are no complaints'?
Suggestion: there are no complaints
...ions is that many servers have reported there is no complaints among a large number of customers who o...
^^^^^^^^^^^^^^^^^^^^^^
Line 5, column 131, Rule ID: LARGE_NUMBER_OF[1]
Message: Specify a number, remove phrase, or simply use 'many' or 'numerous'
Suggestion: many; numerous
...e reported there is no complaints among a large number of customers who order butter but given ma...
^^^^^^^^^^^^^^^^^
Line 5, column 197, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...s who order butter but given margarine. The manager employs this reason to support ...
^^^
Line 7, column 597, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'warned'.
Suggestion: warned
...d sensational behavior that should have warn customers ahead of time or in mealtime....
^^^^
Transition Words or Phrases used:
but, however, if, really, second, so, then, for example, in addition, that is to say
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 21.0 19.6327345309 107% => OK
Auxiliary verbs: 20.0 12.9520958084 154% => OK
Conjunction : 16.0 11.1786427146 143% => OK
Relative clauses : 25.0 13.6137724551 184% => OK
Pronoun: 46.0 28.8173652695 160% => Less pronouns wanted
Preposition: 55.0 55.5748502994 99% => OK
Nominalization: 11.0 16.3942115768 67% => OK
Performance on vocabulary words:
No of characters: 2826.0 2260.96107784 125% => OK
No of words: 508.0 441.139720559 115% => OK
Chars per words: 5.56299212598 5.12650576532 109% => OK
Fourth root words length: 4.74751043592 4.56307096286 104% => OK
Word Length SD: 3.04190359912 2.78398813304 109% => OK
Unique words: 239.0 204.123752495 117% => OK
Unique words percentage: 0.470472440945 0.468620217663 100% => OK
syllable_count: 863.1 705.55239521 122% => OK
avg_syllables_per_word: 1.7 1.59920159681 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 4.96107784431 141% => OK
Article: 11.0 8.76447105788 126% => OK
Subordination: 2.0 2.70958083832 74% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 2.0 4.22255489022 47% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 22.0 19.7664670659 111% => OK
Sentence length: 23.0 22.8473053892 101% => OK
Sentence length SD: 65.2938684426 57.8364921388 113% => OK
Chars per sentence: 128.454545455 119.503703932 107% => OK
Words per sentence: 23.0909090909 23.324526521 99% => OK
Discourse Markers: 3.81818181818 5.70786347227 67% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 4.0 5.25449101796 76% => OK
Sentences with positive sentiment : 4.0 8.20758483034 49% => More positive sentences wanted.
Sentences with negative sentiment : 12.0 6.88822355289 174% => OK
Sentences with neutral sentiment: 6.0 4.67664670659 128% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.183706298587 0.218282227539 84% => OK
Sentence topic coherence: 0.0563169656754 0.0743258471296 76% => OK
Sentence topic coherence SD: 0.0736424832989 0.0701772020484 105% => OK
Paragraph topic coherence: 0.132093163496 0.128457276422 103% => OK
Paragraph topic coherence SD: 0.0745933922875 0.0628817314937 119% => OK
Essay readability:
automated_readability_index: 16.3 14.3799401198 113% => OK
flesch_reading_ease: 39.67 48.3550499002 82% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 13.4 12.197005988 110% => OK
coleman_liau_index: 15.26 12.5979740519 121% => OK
dale_chall_readability_score: 8.63 8.32208582834 104% => OK
difficult_words: 124.0 98.500998004 126% => OK
linsear_write_formula: 8.5 12.3882235529 69% => OK
gunning_fog: 11.2 11.1389221557 101% => OK
text_standard: 9.0 11.9071856287 76% => OK
What are above readability scores?
---------------------
Rates: 66.67 out of 100
Scores by essay e-grader: 4.0 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.