Butter has now been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. Only about 2 percent of customers have filed a formal complaint, indicating that an average of 98 people out of 100 are happy with the

Essay topics:

Butter has now been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. Only about 2 percent of customers have filed a formal complaint, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers cannot distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine. Thus, to avoid the expense of purchasing butter, the Happy Pancake House should extend this cost-saving change to its restaurants throughout the rest of the country.

Write a response in which you examine the stated and/or unstated assumptions of the argument. Be sure to explain how the argument depends on these assumptions and what the implications are for the argument if the assumptions prove unwarranted.

In the argument, the author concludes that in order to avoid the expense of purchasing butter, the Happy Pancake House should use margarine in the restaurants. However, to make the claim more convincing, several assumptions in the arguments need supports.

First, the author mentions that only about 2 percent of customers have filed a formal complaint, indicating that 98 percent of customers are happy with the change. An assumption here is that the author believes that these percentage of complaint is reliable. However, this is flawed because we do not know how the restaurant get this number and the procedure of complaint. If the procedure of complaint is too complicated and takes much time, then the customers may reluctant to do. In other words, 2 percent of complaint does not mean 98 percent of customers like this change because maybe there are lots of people do not like this change but do not do the complaint.

Next, the author says that a number of customers who ask for butter do not complain when they get margarine instead. The author assumes that the customers are willing to complain when they get margarine and the report from servers can represent for all customers. However, this is problematic. Some customers may feel embarrassing to complain to servers, so they do not complain but they feel unhappy when they do not get butter. Moreover, the servers who get complaints may not report correctly. The servers may be too busy to tell the manager that they get complaints, or the servers do not want to dissatisfied the manager or get penalized for not being able to handle the customers. In these cases, we can not make a quick conclusion that customers do not unhappy when they get margarine because we do not know.

Third, the author assumes that the change in the restaurants throughout the southwestern United States can be applied in the restaurants throughout the rest of the country. Nevertheless, this assumption needs more evidence to support. Because the taste in southwestern United States may be different to the rest of the country, we can not conclude that this change will implement successfully.

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Essay Categories

Comments

Grammar and spelling errors:
Line 3, column 217, Rule ID: THIS_NNS[2]
Message: Did you mean 'this percentage' or 'these percentages'?
Suggestion: this percentage; these percentages
...n here is that the author believes that these percentage of complaint is reliable. However, this...
^^^^^^^^^^^^^^^^

Transition Words or Phrases used:
but, first, however, if, may, moreover, nevertheless, so, then, third, in other words

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 12.0 19.6327345309 61% => OK
Auxiliary verbs: 12.0 12.9520958084 93% => OK
Conjunction : 7.0 11.1786427146 63% => OK
Relative clauses : 17.0 13.6137724551 125% => OK
Pronoun: 31.0 28.8173652695 108% => OK
Preposition: 39.0 55.5748502994 70% => OK
Nominalization: 5.0 16.3942115768 30% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 1790.0 2260.96107784 79% => OK
No of words: 359.0 441.139720559 81% => More content wanted.
Chars per words: 4.9860724234 5.12650576532 97% => OK
Fourth root words length: 4.35284910392 4.56307096286 95% => OK
Word Length SD: 2.78875299304 2.78398813304 100% => OK
Unique words: 157.0 204.123752495 77% => More unique words wanted.
Unique words percentage: 0.437325905292 0.468620217663 93% => More unique words wanted or less content wanted.
syllable_count: 534.6 705.55239521 76% => OK
avg_syllables_per_word: 1.5 1.59920159681 94% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 4.96107784431 101% => OK
Article: 9.0 8.76447105788 103% => OK
Subordination: 2.0 2.70958083832 74% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 4.0 4.22255489022 95% => OK

Performance on sentences:
How many sentences: 17.0 19.7664670659 86% => OK
Sentence length: 21.0 22.8473053892 92% => OK
Sentence length SD: 44.2427246575 57.8364921388 76% => OK
Chars per sentence: 105.294117647 119.503703932 88% => OK
Words per sentence: 21.1176470588 23.324526521 91% => OK
Discourse Markers: 5.0 5.70786347227 88% => OK
Paragraphs: 4.0 5.15768463074 78% => More paragraphs wanted.
Language errors: 1.0 5.25449101796 19% => OK
Sentences with positive sentiment : 7.0 8.20758483034 85% => OK
Sentences with negative sentiment : 9.0 6.88822355289 131% => OK
Sentences with neutral sentiment: 1.0 4.67664670659 21% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.216637419535 0.218282227539 99% => OK
Sentence topic coherence: 0.0749194787255 0.0743258471296 101% => OK
Sentence topic coherence SD: 0.09852112566 0.0701772020484 140% => OK
Paragraph topic coherence: 0.131311587586 0.128457276422 102% => OK
Paragraph topic coherence SD: 0.0752466562053 0.0628817314937 120% => OK

Essay readability:
automated_readability_index: 12.6 14.3799401198 88% => Automated_readability_index is low.
flesch_reading_ease: 58.62 48.3550499002 121% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 10.3 12.197005988 84% => OK
coleman_liau_index: 11.66 12.5979740519 93% => OK
dale_chall_readability_score: 7.54 8.32208582834 91% => OK
difficult_words: 65.0 98.500998004 66% => More difficult words wanted.
linsear_write_formula: 9.0 12.3882235529 73% => OK
gunning_fog: 10.4 11.1389221557 93% => OK
text_standard: 10.0 11.9071856287 84% => OK
What are above readability scores?

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Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.

Attribute Value Ideal
Final score: 2.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 17 15
No. of Words: 359 350
No. of Characters: 1741 1500
No. of Different Words: 149 200
Fourth Root of Number of Words: 4.353 4.7
Average Word Length: 4.85 4.6
Word Length SD: 2.681 2.4
No. of Words greater than 5 chars: 124 100
No. of Words greater than 6 chars: 97 80
No. of Words greater than 7 chars: 66 40
No. of Words greater than 8 chars: 54 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 21.118 21.0
Sentence Length SD: 8.436 7.5
Use of Discourse Markers (%): 0.706 0.12
Sentence-Text Coherence: 0.355 0.35
Sentence-Para Coherence: 0.568 0.50
Sentence-Sentence Coherence: 0.152 0.07
Number of Paragraphs: 4 5