"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
In this argument, replacing butter with margarine has insignificant influence on the customers. However, this argument depends on several unsubstantiated assumptions and is therefore unpersuasive as it stands.
First, the argument assumes that the majority of customers was satisfied with the change because only 2 percent of customers have complained. Yet, in order for the argument to be successful, it would have to ask whether 98 percent of the customer was genuinely satisfied by margarine. Most customers didn’t make complaining not because they liked the margarine but because they didn’t want to make any trouble. Moreover, they chose not to eat in the restaurant anymore rather than file a complaint about the change.
Second, the author states that a large number of servers has reported that customers who asked for butter didn’t complain when the margarine was given to them. However, this cannot be attributed to the satisfaction of customers regarding the change. It might be that some servers were too busy to report the customers’ complaints about margarine. It is also possible that sycophantic servers intentionally took out the report about the complaints because they didn’t want the managers to hear the bad news.
Third, the author assumes that customers aren’t able to differentiate between butter and margarine so that they cannot make a complaint about the change. However, customers may recognize the differences between butter and margarine and they don’t mind when margarine was given to them because they took the change insignificantly or thought that butter was out.
In conclusion, the argument fails to provide compelling evidence for that replacing butter with margarine in Happy Pancake House will not impact on its customers significantly because it basically relies on the implausible assumptions described above. Since the argument does not present a reliable date on the change, it lacks logical reasoning and evidence.
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Comments
Essay evaluation report
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 14 15
No. of Words: 311 350
No. of Characters: 1617 1500
No. of Different Words: 150 200
Fourth Root of Number of Words: 4.199 4.7
Average Word Length: 5.199 4.6
Word Length SD: 2.896 2.4
No. of Words greater than 5 chars: 124 100
No. of Words greater than 6 chars: 99 80
No. of Words greater than 7 chars: 71 40
No. of Words greater than 8 chars: 55 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 22.214 21.0
Sentence Length SD: 6.94 7.5
Use of Discourse Markers (%): 0.714 0.12
Sentence-Text Coherence: 0.386 0.35
Sentence-Para Coherence: 0.637 0.50
Sentence-Sentence Coherence: 0.124 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 1, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
In this argument, replacing butter with ...
^^^^^^^^
Line 1, column 220, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...is therefore unpersuasive as it stands. First, the argument assumes that the maj...
^^^^
Line 2, column 531, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...than file a complaint about the change. Second, the author states that a large n...
^^^^
Line 3, column 33, Rule ID: LARGE_NUMBER_OF[1]
Message: Specify a number, remove phrase, or simply use 'many' or 'numerous'
Suggestion: many; numerous
...nge. Second, the author states that a large number of servers has reported that customers who...
^^^^^^^^^^^^^^^^^
Line 4, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...nt the managers to hear the bad news. Third, the author assumes that customers...
^^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...cks logical reasoning and evidence.
^^^^^^^
Transition Words or Phrases used:
also, but, first, however, if, may, moreover, regarding, second, so, therefore, third, in conclusion
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 19.6327345309 56% => More to be verbs wanted.
Auxiliary verbs: 6.0 12.9520958084 46% => OK
Conjunction : 7.0 11.1786427146 63% => OK
Relative clauses : 12.0 13.6137724551 88% => OK
Pronoun: 28.0 28.8173652695 97% => OK
Preposition: 41.0 55.5748502994 74% => OK
Nominalization: 10.0 16.3942115768 61% => OK
Performance on vocabulary words:
No of characters: 1708.0 2260.96107784 76% => OK
No of words: 305.0 441.139720559 69% => More content wanted.
Chars per words: 5.6 5.12650576532 109% => OK
Fourth root words length: 4.17902490978 4.56307096286 92% => OK
Word Length SD: 3.04828120006 2.78398813304 109% => OK
Unique words: 156.0 204.123752495 76% => More unique words wanted.
Unique words percentage: 0.511475409836 0.468620217663 109% => OK
syllable_count: 530.1 705.55239521 75% => OK
avg_syllables_per_word: 1.7 1.59920159681 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 4.96107784431 141% => OK
Article: 4.0 8.76447105788 46% => OK
Subordination: 1.0 2.70958083832 37% => OK
Conjunction: 0.0 1.67365269461 0% => OK
Preposition: 4.0 4.22255489022 95% => OK
Performance on sentences:
How many sentences: 14.0 19.7664670659 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 22.8473053892 92% => OK
Sentence length SD: 44.9235177716 57.8364921388 78% => OK
Chars per sentence: 122.0 119.503703932 102% => OK
Words per sentence: 21.7857142857 23.324526521 93% => OK
Discourse Markers: 7.14285714286 5.70786347227 125% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 6.0 5.25449101796 114% => OK
Sentences with positive sentiment : 4.0 8.20758483034 49% => More positive sentences wanted.
Sentences with negative sentiment : 9.0 6.88822355289 131% => OK
Sentences with neutral sentiment: 1.0 4.67664670659 21% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.243476169866 0.218282227539 112% => OK
Sentence topic coherence: 0.0960676577916 0.0743258471296 129% => OK
Sentence topic coherence SD: 0.0539212481886 0.0701772020484 77% => OK
Paragraph topic coherence: 0.144747894691 0.128457276422 113% => OK
Paragraph topic coherence SD: 0.0186640595667 0.0628817314937 30% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 15.8 14.3799401198 110% => OK
flesch_reading_ease: 41.7 48.3550499002 86% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 12.7 12.197005988 104% => OK
coleman_liau_index: 15.2 12.5979740519 121% => OK
dale_chall_readability_score: 8.2 8.32208582834 99% => OK
difficult_words: 68.0 98.500998004 69% => More difficult words wanted.
linsear_write_formula: 8.0 12.3882235529 65% => OK
gunning_fog: 10.4 11.1389221557 93% => OK
text_standard: 16.0 11.9071856287 134% => OK
What are above readability scores?
---------------------
Rates: 54.17 out of 100
Scores by essay e-grader: 3.25 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.