IELTS speaking: phone expression sample

Phone record:

1.This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.

2.This is Carol. Pleae give me a call when you are free. My number is 2244-6688.

Make order by phone:

1. I’d like to place an order for your party dress from your catalog.

2. May I order some flowers?

3. How can I pay for this item?

4. I’d like to buy the car on your TV commercial.

5. Please send me your catalogue.

6. Do you have any life Menu Magazine tenin stock?

7. How long will it arrive?

8. The Product you sent to me is not what I ordered.

9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.

Not clear on phone:

1. Sorry, I didn’t catch you.
2. Sorry, I didn’t understand.
3. Sorry, I didn’t get what you said.
4. I can’t hear you very well.
5. I can barely hear you.
7. We have a bad connection.
8. I can’t catch what you are saying.

1. Pardon?
2. Excuse me?
3. I beg you pardon?
4. Could you repeat that, please?
5. Would you say that again?

Please speak slowly:

1. Would you speak more slowly?
2. Could you speak up a little?
3. Would you speak more clearly?
4. Would you explain more for me?
5. Please speak a little louder.
6. Would you slow down, please?

Extension:

1. may i have extension two-one-one?

2. can i have extension two-one-one, please?

3. may i speak to david, extension tow-one-one?

4. extension two-one-one, please.

5. please connect me with extension two-one-one.

6. could you put me through to the personnel department, please?