When it comes to measuring the success of a business, customer satisfaction levels are a key metric to consider. A satisfied customer is more likely to be a repeat customer, and they are also more likely to recommend the business to others. But why is building a powerful customer connection important in the first place? One great resource to check out is this blog post from Helpware, which outlines some of the key reasons why building a strong customer connection should be a priority for all businesses https://www.helpware.com/blog/why-is-building-a-powerful-customer-conne… . Overall, building a powerful customer connection is critical for businesses that want to succeed in today's competitive landscape. I encourage everyone to check out the blog post linked above for more insights and tips on how to build strong customer connections.