The pie charts illustrate the precentage outcomes of the survey conducted on 100 visitors to the Parkway Hotel, regarding their level of satisfaction with the hotel's customer service, in 2005 and 2010.
Overall, it is apparent that the proportion of highly satisfied customers increased over the five-year period, whereas there was a significant decline in the percentages of poorly satisfied visitors.
In 2005, merely 5% of the questionnaire participants responded that the customer service was excellent, but this figure witnessed almost a six-fold increase in the following years. Regarding the respones that were labelled as "good", the percentage rose from 14% to nearly two fifth throughout the period in the question.
Turning to the negative answers, while almost half the visitors were simply satisfied in the first given year, the percentage dropped to 17% in the following five years. The proportion of those experiencing poor and very poor services stood at 15% and 21% before falling to just 4% and 12%, respectively.
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Grammar and spelling errors:
Line 1, column 160, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'hotels'' or 'hotel's'?
Suggestion: hotels'; hotel's
...ng their level of satisfaction with the hotels customer service, in 2005 and 2010. ...
^^^^^^
Transition Words or Phrases used:
but, first, if, regarding, whereas, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.0 71% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 5.0 6.8 74% => OK
Relative clauses : 3.0 3.15609756098 95% => OK
Pronoun: 7.0 5.60731707317 125% => Less pronouns wanted
Preposition: 27.0 33.7804878049 80% => OK
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 889.0 965.302439024 92% => OK
No of words: 162.0 196.424390244 82% => More content wanted.
Chars per words: 5.48765432099 4.92477711251 111% => OK
Fourth root words length: 3.56762134501 3.73543355544 96% => OK
Word Length SD: 3.04421138956 2.65546596893 115% => OK
Unique words: 108.0 106.607317073 101% => OK
Unique words percentage: 0.666666666667 0.547539520022 122% => OK
syllable_count: 261.0 283.868780488 92% => OK
avg_syllables_per_word: 1.6 1.45097560976 110% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Article: 4.0 4.33902439024 92% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 3.36585365854 119% => OK
Performance on sentences:
How many sentences: 6.0 8.94146341463 67% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 27.0 22.4926829268 120% => The Avg. Sentence Length is relatively long.
Sentence length SD: 24.3954686138 43.030603864 57% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 148.166666667 112.824112599 131% => OK
Words per sentence: 27.0 22.9334400587 118% => OK
Discourse Markers: 6.83333333333 5.23603664747 131% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 3.0 3.70975609756 81% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.232443669232 0.215688989381 108% => OK
Sentence topic coherence: 0.0995181661279 0.103423049105 96% => OK
Sentence topic coherence SD: 0.0943750125675 0.0843802449381 112% => OK
Paragraph topic coherence: 0.129721717025 0.15604864568 83% => OK
Paragraph topic coherence SD: 0.0879813035 0.0819641961636 107% => OK
Essay readability:
automated_readability_index: 17.9 13.2329268293 135% => OK
flesch_reading_ease: 44.07 61.2550243902 72% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 13.8 10.3012195122 134% => OK
coleman_liau_index: 14.86 11.4140731707 130% => OK
dale_chall_readability_score: 10.04 8.06136585366 125% => OK
difficult_words: 52.0 40.7170731707 128% => OK
linsear_write_formula: 14.0 11.4329268293 122% => OK
gunning_fog: 12.8 10.9970731707 116% => OK
text_standard: 14.0 11.0658536585 127% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.