The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The two pie charts demonstrate data about 5 main rating of parkway hotel customer services review by asking questions to 100 customer in 2005 and 2010.
Overall, It was clearly depict the service of hotel was significant increase in 2010 compare to 2005.
First of all, Nearly half of the people were satisfied by service in 2005 it is 45% and decrease in 2010 to 17%.Number of customers were not satisfied with parkway hotel customer service and given low rating 21% poor and 15% very poor with time they were also reduce and in 2010 it were 12% and 4% respectively.
However, The reputation and service are incline with time. In 2010 39% customer had satisfied with service it is 25% more-than in 2005. In addition the excellent rating was sharply grow up within time it was 5% in 2005 and 28 % in 2010.
In conclusion, It had clearly shown the customer services was change and better than past time period by parkway hotel.
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Grammar and spelling errors:
Line 1, column 127, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'customer' seems to be countable, so consider using: 'customers'.
Suggestion: customers
...vices review by asking questions to 100 customer in 2005 and 2010. Overall, It was cle...
^^^^^^^^
Line 2, column 26, Rule ID: BEEN_PART_AGREEMENT[2]
Message: Consider using a past participle here: 'depicted'.
Suggestion: depicted
...005 and 2010. Overall, It was clearly depict the service of hotel was significant in...
^^^^^^
Line 3, column 113, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Number
...5 it is 45% and decrease in 2010 to 17%.Number of customers were not satisfied with pa...
^^^^^^
Line 3, column 261, Rule ID: BEEN_PART_AGREEMENT[2]
Message: Consider using a past participle here: 'reduced'.
Suggestion: reduced
... 15% very poor with time they were also reduce and in 2010 it were 12% and 4% respecti...
^^^^^^
Line 4, column 140, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[2]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: addition,
...service it is 25% more-than in 2005. In addition the excellent rating was sharply grow u...
^^^^^^^^
Line 4, column 182, Rule ID: BEEN_PART_AGREEMENT[2]
Message: Consider using a past participle here: 'grown'.
Suggestion: grown
...dition the excellent rating was sharply grow up within time it was 5% in 2005 and 28...
^^^^
Line 5, column 2, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...e it was 5% in 2005 and 28 % in 2010. In conclusion, It had clearly shown the cu...
^^
Line 5, column 87, Rule ID: PAST_TIME[1]
Message: Did you mean 'pastime'?
Suggestion: pastime
...mer services was change and better than past time period by parkway hotel.
^^^^^^^^^
Transition Words or Phrases used:
also, first, however, if, so, in addition, in conclusion, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.0 171% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 9.0 6.8 132% => OK
Relative clauses : 0.0 3.15609756098 0% => OK
Pronoun: 7.0 5.60731707317 125% => Less pronouns wanted
Preposition: 30.0 33.7804878049 89% => OK
Nominalization: 2.0 3.97073170732 50% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 766.0 965.302439024 79% => OK
No of words: 164.0 196.424390244 83% => More content wanted.
Chars per words: 4.67073170732 4.92477711251 95% => OK
Fourth root words length: 3.57858190836 3.73543355544 96% => OK
Word Length SD: 2.4442808193 2.65546596893 92% => OK
Unique words: 89.0 106.607317073 83% => More unique words wanted.
Unique words percentage: 0.542682926829 0.547539520022 99% => OK
syllable_count: 222.3 283.868780488 78% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 2.0 4.33902439024 46% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 3.0 3.36585365854 89% => OK
Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 23.0 22.4926829268 102% => OK
Sentence length SD: 78.5210227927 43.030603864 182% => OK
Chars per sentence: 109.428571429 112.824112599 97% => OK
Words per sentence: 23.4285714286 22.9334400587 102% => OK
Discourse Markers: 10.0 5.23603664747 191% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 8.0 1.69756097561 471% => Less language errors wanted.
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.281089979511 0.215688989381 130% => OK
Sentence topic coherence: 0.144484960641 0.103423049105 140% => OK
Sentence topic coherence SD: 0.0835987287065 0.0843802449381 99% => OK
Paragraph topic coherence: 0.181397150342 0.15604864568 116% => OK
Paragraph topic coherence SD: 0.0613257558705 0.0819641961636 75% => OK
Essay readability:
automated_readability_index: 12.3 13.2329268293 93% => Automated_readability_index is low.
flesch_reading_ease: 65.05 61.2550243902 106% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 9.9 10.3012195122 96% => OK
coleman_liau_index: 10.1 11.4140731707 88% => OK
dale_chall_readability_score: 7.67 8.06136585366 95% => OK
difficult_words: 30.0 40.7170731707 74% => More difficult words wanted.
linsear_write_formula: 17.5 11.4329268293 153% => OK
gunning_fog: 11.2 10.9970731707 102% => OK
text_standard: 10.0 11.0658536585 90% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.