4. You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager.
In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
Dear Sir/Madam
I am writing this letter to express my dissatisfaction with the delay in the delivery of a book. I ordered ’12 Rules of Life’ from your official website www.staples.com with order number AB66896Z on the 12th of August. As I paid for the express delivery post, the book was supposed to be delivered on the 13th of August; however, it has been delayed by 2 days now.
This book was a birthday present for my friend who is a great admirer / fan of this book. He is celebrating his birthday tomorrow and I would like to give it to him personally. However, this delay has put my plan in jeopardy.
In the view of this situation, I have a suggestion to offer. You have a store in my city and they have a copy of this book on display which the manager claimed cannot be sold. However, I was wondering if you could phone the manager and let me purchase the display copy instead so that I can have this book later today. Also, if you can cancel the online order after confirming the order with the local store, it will be helpful to me.
Please contact me at your earliest convenience. I look forward to a swift and satisfactory resolution to this matter.
Yours faithfully,
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Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing this letter to express my d...
^^^^^
Line 7, column 1, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Since” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
... the book from one of my colleagues. Since I have not received the book on time.As...
^^^^^
Line 7, column 44, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: As
...ce I have not received the book on time.As it is a clear negligence from your side...
^^
Line 7, column 44, Rule ID: SENTENCE_FRAGMENT[1]
Message: “As” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...ce I have not received the book on time.As it is a clear negligence from your side...
^^
Line 7, column 256, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: You
...s are: N123x methodologies of research. you can contact me on this email address. ...
^^^
Transition Words or Phrases used:
also, but, consequently, furthermore, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 781.0 937.175257732 83% => OK
No of words: 167.0 206.0 81% => More content wanted.
Chars per words: 4.67664670659 4.54256449028 103% => OK
Fourth root words length: 3.59483629437 3.78020617076 95% => OK
Word Length SD: 2.91080794578 2.54303337028 114% => OK
Unique words: 109.0 127.690721649 85% => More unique words wanted.
Unique words percentage: 0.652694610778 0.622605031667 105% => OK
syllable_count: 236.7 290.88556701 81% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 11.0 16.3608247423 67% => The Avg. Sentence Length is relatively short.
Sentence length SD: 25.720634137 44.8134815571 57% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 55.7857142857 76.5299724578 73% => OK
Words per sentence: 11.9285714286 16.8248392259 71% => OK
Discourse Markers: 3.28571428571 4.34317383033 76% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 9.0 3.94845360825 228% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.271835015251 0.216113520407 126% => OK
Sentence topic coherence: 0.0882183665249 0.0766984524023 115% => OK
Sentence topic coherence SD: 0.0578142984774 0.0603063233224 96% => OK
Paragraph topic coherence: 0.145579920286 0.12726935374 114% => OK
Paragraph topic coherence SD: 0.0527504276868 0.0580467560999 91% => OK
Essay readability:
automated_readability_index: 6.6 8.37731958763 79% => Automated_readability_index is low.
flesch_reading_ease: 77.23 70.7449484536 109% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 5.2 7.45979381443 70% => OK
coleman_liau_index: 8.98 8.71597938144 103% => OK
dale_chall_readability_score: 8.53 7.59969072165 112% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 6.4 8.54432989691 75% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 64.606741573 out of 100
Scores by essay e-grader: 5.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.