Essay topics:
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter,
- describe the problem with the equipment
- explain what happened when you phoned the shop
- say what you would like the manager to do
I am writing to express my dissatisfaction with a microwave I recently bought from your store at Jurong Mall branch.
I bought this 40 litre Panasonic microwave which does not function at all. When I plug it to power socket and turn on, a buzzer sounds and the microwave powers down at once. I read about this issue in the user guide that comes with the box, it points out that there is some issue with "Power Supply" module and I should contact the retail store.
I am especially discontent with the customer service of your store. At first, nobody would pick up the call. I had to call at least 50 times before a lady named Joannah received the call. I explained her about the microwave issue, and she told me it is not possible to replace the microwave. Furthermore, I was shocked how unprofessionally she behaved by hanging up the call abruptly.
I had no other choice but to write to you as nobody else is ready to help. I know that your store has a great track record of selling quality kitchen equipment and customer-friendly services. Therefore, I hope you will help me by replacing the microwave or provide refund in case the replacement is not available. Otherwise, you have already lost a customer. Please also talk to Mrs. Joannah to attend the calls quickly and to behave professionally with customers.
Thank you for your kind attention to this matter and I hope to hear from you soon.
Yours faithfully,
Ashfaq Memon
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-08-10 | ECOOOOOST | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
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Transition Words or Phrases used:
also, but, first, furthermore, so, therefore, at least
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 38.0 32.9175257732 115% => OK
Preposition: 38.0 26.3917525773 144% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1154.0 937.175257732 123% => OK
No of words: 247.0 206.0 120% => OK
Chars per words: 4.67206477733 4.54256449028 103% => OK
Fourth root words length: 3.96437052324 3.78020617076 105% => OK
Word Length SD: 2.81584695657 2.54303337028 111% => OK
Unique words: 154.0 127.690721649 121% => OK
Unique words percentage: 0.623481781377 0.622605031667 100% => OK
syllable_count: 360.9 290.88556701 124% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 34.7617925634 44.8134815571 78% => OK
Chars per sentence: 76.9333333333 76.5299724578 101% => OK
Words per sentence: 16.4666666667 16.8248392259 98% => OK
Discourse Markers: 3.6 4.34317383033 83% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.196119485362 0.216113520407 91% => OK
Sentence topic coherence: 0.0625674816789 0.0766984524023 82% => OK
Sentence topic coherence SD: 0.057515644033 0.0603063233224 95% => OK
Paragraph topic coherence: 0.11638835305 0.12726935374 91% => OK
Paragraph topic coherence SD: 0.0651515474147 0.0580467560999 112% => OK
Essay readability:
automated_readability_index: 8.8 8.37731958763 105% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 9.51 8.71597938144 109% => OK
dale_chall_readability_score: 7.5 7.59969072165 99% => OK
difficult_words: 48.0 41.2886597938 116% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.