Dear Sir or Madam,
I am writing this letter to report you that I faced many phenomenons during my stay at Hilton Hotel Manila, but Mary who is working at reception desk assisted in solving them.
First of all, I stayed at one of the most luxurious branch of Hilton Hotels in Manila between dates 20st and 25th August 2019.
Secondly, the water was cold when I had a shower. Despite I informed technicians to repair it, I had not been fixed. Moreover, sandwiches on fridge was tasteless and stale consequently I could not consume them although I was extremely hungery.
Finally, immediately after I called customer service, she came to my room to examine problems clearly. Then, my room was changed and upgraded to Kingsuit to increase my satisfaction which made me happy and relaxed. Further and more importantly, she made a chef prepare a tasty hand-made toast, Mediterrian salad and fresh orange juice even though catering service had already closed. Consequently, I left there with some amazing memories. If she had not been working at shift work that night, my vacation would have become a nightmare. I hope her enthusiasm and problem-solving skills will be appreciated and awarded with promotion.
I look forward to staying there soon.
Yours faithfully,
Mary Brown
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- Writing Task 1 (a letter)You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:– When and where did you stay?– Wh 89
Transition Words or Phrases used:
but, consequently, finally, first, if, look, moreover, second, secondly, so, then, thus, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1081.0 937.175257732 115% => OK
No of words: 213.0 206.0 103% => OK
Chars per words: 5.07511737089 4.54256449028 112% => OK
Fourth root words length: 3.82027741392 3.78020617076 101% => OK
Word Length SD: 2.78941993706 2.54303337028 110% => OK
Unique words: 156.0 127.690721649 122% => OK
Unique words percentage: 0.732394366197 0.622605031667 118% => OK
syllable_count: 327.6 290.88556701 113% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 48.2643117322 44.8134815571 108% => OK
Chars per sentence: 83.1538461538 76.5299724578 109% => OK
Words per sentence: 16.3846153846 16.8248392259 97% => OK
Discourse Markers: 7.76923076923 4.34317383033 179% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 0.0 1.49484536082 0% => More negative sentences wanted.
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.168602879811 0.216113520407 78% => OK
Sentence topic coherence: 0.0494925781364 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.0494638715299 0.0603063233224 82% => OK
Paragraph topic coherence: 0.0930639065804 0.12726935374 73% => OK
Paragraph topic coherence SD: 0.0579220635854 0.0580467560999 100% => OK
Essay readability:
automated_readability_index: 10.7 8.37731958763 128% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 11.89 8.71597938144 136% => OK
dale_chall_readability_score: 8.95 7.59969072165 118% => OK
difficult_words: 61.0 41.2886597938 148% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.