You are the manager of a restaurant that has received a letter of complaint about the poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter,
- say how sorry you are that the person has had a poor experience.
- explain what actions has been taken against the staff member.
- offer a free meal for 4 people at the restaurant as a gesture of goodwill.
Dear Mr. Smith,
I am writing to you with regards yo your complain against our employee and his inefficiency to serve you well at the restaurant.
On behalf of our restaurant I would like to apologize for the unfortunate experience you had to go through. Also, it is a sheer disappointment that albeit being the top 5 hotel in the city we could not stand up to your expectation.
However, I have dismissed the employee for a few days and as soon as he will join back I shall issue his termination letter because of his obnoxious behaviour with other customers as well.
Nevertheless, I would take this opportunity to invite you and your family for a meal sponsored by our restaurant. Moreover, I will make an arrangement for a complimentary dessert to maintain the bond.
I look forward to seeing you.
Yours sincerely,
Jessica ayri
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-04-09 | Amarpreet Singh | 84 | view |
| 2020-01-08 | sohailahmad | 90 | view |
| 2018-11-17 | Jeshika Nayak | 79 | view |
| 2016-10-07 | bhumikasuryavanshi | 73 | view |
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- Wealth does not necessarily guaranty happiness.To what extent do you agree with this statement?Provide reasons for your answer. Include relevant examples from your own knowledge or experience. 11
Grammar and spelling errors:
Line 5, column 172, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'hotel' seems to be countable, so consider using: 'hotels'.
Suggestion: hotels
...appointment that albeit being the top 5 hotel in the city we could not stand up to yo...
^^^^^
Transition Words or Phrases used:
also, however, look, moreover, nevertheless, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 19.0 26.3917525773 72% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 707.0 937.175257732 75% => OK
No of words: 146.0 206.0 71% => More content wanted.
Chars per words: 4.84246575342 4.54256449028 107% => OK
Fourth root words length: 3.47606760199 3.78020617076 92% => OK
Word Length SD: 3.03467945828 2.54303337028 119% => OK
Unique words: 103.0 127.690721649 81% => More unique words wanted.
Unique words percentage: 0.705479452055 0.622605031667 113% => OK
syllable_count: 212.4 290.88556701 73% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 50.9544833651 44.8134815571 114% => OK
Chars per sentence: 88.375 76.5299724578 115% => OK
Words per sentence: 18.25 16.8248392259 108% => OK
Discourse Markers: 6.625 4.34317383033 153% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.189655212922 0.216113520407 88% => OK
Sentence topic coherence: 0.077735743782 0.0766984524023 101% => OK
Sentence topic coherence SD: 0.0414558670691 0.0603063233224 69% => OK
Paragraph topic coherence: 0.094052471576 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.0346207419405 0.0580467560999 60% => OK
Essay readability:
automated_readability_index: 10.5 8.37731958763 125% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 10.79 8.71597938144 124% => OK
dale_chall_readability_score: 7.77 7.59969072165 102% => OK
difficult_words: 30.0 41.2886597938 73% => More difficult words wanted.
linsear_write_formula: 14.0 8.62886597938 162% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
More content wanted.
Minimum 150 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.