You are not satisfied with the changing room in a sports centre that you visit.
Write a letter to the manager of this sports centre. In your letter, explain:
– what the problem is
– how you feel about the problem
– what steps you want the manager to take
Dear Sir or Madam,
My name is Behnaz Yousefi. I am one of the sports center premium clients. I spend two days per week there attending yoga and swimming classes.
There are several problems that I would like to bring into your attention. First of all, duo to the sudden increase of attendance in classes, the locker rooms are not spacious enough to accommodate all the people. If someone gets there late, there is no chance they find a vacant place to change their clothes without bumping to other people. Besides, some shower heads are broken and people have to stay in a very long line to use the working ones.
As one of you oldest clients, who has spent all her junior years in your classes, I am truly disappointed with quality of your services and the way your staff behave like it is something ordinary and their lack of respect for customer rights.
First of all, you should define a limit to the number of class members. Secondly, some of the facilities are out of date and in the verge of distinction, such as the shower rooms. It would be nice to renovate the whole room and make use some of the new shower jets that can be used as massagers. Finally, teach your employees to be respectful and polite. Even if a customer gets angry, they should always keep their calm and try to defuse the situation.
Sincerely yours,
Behnaz Yousefi
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-10-13 | b.yousefi | 89 | view |
| 2019-06-09 | BIBHU KALITA | 11 | view |
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Grammar and spelling errors:
Line 1, column 19, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir or Madam, My name is Behnaz Yousefi. I am one of t...
^^^^^^^
Line 5, column 144, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...re attending yoga and swimming classes. There are several problems that I would ...
^^^^^^^
Line 9, column 451, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...very long line to use the working ones. As one of you oldest clients, who has sp...
^^^^^^^
Line 13, column 11, Rule ID: THE_SUPERLATIVE[2]
Message: A determiner is probably missing here: 'you the oldest'.
Suggestion: you the oldest
... use the working ones. As one of you oldest clients, who has spent all her junior y...
^^^^^^^^^^
Line 13, column 244, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ir lack of respect for customer rights. First of all, you should define a limit ...
^^^^^^^
Line 17, column 83, Rule ID: SOME_OF_THE[1]
Message: Simply use 'some'.
Suggestion: some
... the number of class members. Secondly, some of the facilities are out of date and in the v...
^^^^^^^^^^^
Line 17, column 238, Rule ID: SOME_OF_THE[1]
Message: Simply use 'some'.
Suggestion: some
...to renovate the whole room and make use some of the new shower jets that can be used as mas...
^^^^^^^^^^^
Transition Words or Phrases used:
besides, finally, first, if, second, secondly, so, such as, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1130.0 937.175257732 121% => OK
No of words: 244.0 206.0 118% => OK
Chars per words: 4.63114754098 4.54256449028 102% => OK
Fourth root words length: 3.95227774224 3.78020617076 105% => OK
Word Length SD: 2.31795902102 2.54303337028 91% => OK
Unique words: 154.0 127.690721649 121% => OK
Unique words percentage: 0.631147540984 0.622605031667 101% => OK
syllable_count: 345.6 290.88556701 119% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 51.0708291673 44.8134815571 114% => OK
Chars per sentence: 80.7142857143 76.5299724578 105% => OK
Words per sentence: 17.4285714286 16.8248392259 104% => OK
Discourse Markers: 5.14285714286 4.34317383033 118% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.10769873691 0.216113520407 50% => OK
Sentence topic coherence: 0.0307151378782 0.0766984524023 40% => OK
Sentence topic coherence SD: 0.0384386938189 0.0603063233224 64% => OK
Paragraph topic coherence: 0.0610950570925 0.12726935374 48% => OK
Paragraph topic coherence SD: 0.0276734404142 0.0580467560999 48% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.1 8.37731958763 109% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.28 8.71597938144 106% => OK
dale_chall_readability_score: 7.39 7.59969072165 97% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.