You bought a TV last week, but when you got home you discovered it did not work properly. You called the shop's customer services department to report the problem, but you have not received any solution to the problem.
Write a letter to the company and in your letter:
• Explain the problem
• Tell them that you have contacted them already
• State what action you would like to be taken by the company
Dear Sir/Madam,
I am writing to report the faulty TV that I purchased from your company on Saturday last week.
On 26th Saturday, I visited your store to purchase a TV. I bought a Vu LED TV which has the model number KS243567 and the total cost was £999 with a two-year guarantee. When I unpacked the product, I was alarmed to discover that not only did the music system not work, but the quality of the picture was not as good as promised. As I live a considerable distance away from the branch where the equipment was bought, I was unable to return it.
Bearing this in mind, I telephoned the customer service number on the receipt and explained the situation to your colleague. The person I spoke to- who informed me that he was called John Bell- assured me that he would call me back the same day after discussing the matter with his manager. Unfortunately, that was three days ago, and I have received no communication since then. I find this entirely unacceptable.
Because of what has happened, I would like you to get in touch with me immediately on receipt of this letter. The TV is not fit for purpose and, therefore, I expect it to be collected and a replacement provided at the earliest possible opportunity. Additionally, I feel I am entitled to a written apology and compensation for the inconvenience caused.
I look forward to hearing from you soon.
Yours faithfully,
Ann Maria
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-05-20 | AkhilaJesu | 89 | view |
- Write a letter to a friend You have borrowed something from your friend and it got damaged 1 Apologize for damaging the product 2 Explain what happened 3 Say how are you going to fix the issue 89
- Your local council is considering closing a local sports and leisure center that it runs in order to save money Write a letter to the council explaining 1 Give details as to how you your family or friends utilize this center 2 Explain why the center is im 89
- You would like to work for a company or organization in a foreign country Write a letter to an employment agency In your letter Describe the kind of job you would like to do Explain which country or part of the world you would like to work in Tell them wh 78
- You recently bought a toy from a company online When the toy was delivered you found some problems with it Write a letter to the company manager In your letter Describe the toy Explain the problems with it Tell the manager what you would like her him to d 89
- You would like to work for a company or organisation in a foreign country Write a letter to an employment agency In your letter Describe the kind of job you would like to do Explain which country or part of the world you would like to work in Tell them wh 78
Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am writing to report the faulty TV tha...
^^^
Line 5, column 352, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...pensation for the inconvenience caused. I look forward to hearing from you soon....
^^^
Line 7, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...aring from you soon. Yours faithfully, Ann Maria
^^^^
Transition Words or Phrases used:
but, look, so, then, therefore, i feel
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 9.0 3.03092783505 297% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1158.0 937.175257732 124% => OK
No of words: 249.0 206.0 121% => OK
Chars per words: 4.65060240964 4.54256449028 102% => OK
Fourth root words length: 3.97237131171 3.78020617076 105% => OK
Word Length SD: 2.85555442278 2.54303337028 112% => OK
Unique words: 157.0 127.690721649 123% => OK
Unique words percentage: 0.630522088353 0.622605031667 101% => OK
syllable_count: 360.0 290.88556701 124% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 42.4102894716 44.8134815571 95% => OK
Chars per sentence: 82.7142857143 76.5299724578 108% => OK
Words per sentence: 17.7857142857 16.8248392259 106% => OK
Discourse Markers: 2.71428571429 4.34317383033 62% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.170858067662 0.216113520407 79% => OK
Sentence topic coherence: 0.0502455359203 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.056393401223 0.0603063233224 94% => OK
Paragraph topic coherence: 0.105075233164 0.12726935374 83% => OK
Paragraph topic coherence SD: 0.0511211783988 0.0580467560999 88% => OK
Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.39 8.71597938144 108% => OK
dale_chall_readability_score: 7.97 7.59969072165 105% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.