Dear Sir,
It's very disappointing to complain about one of the famous Zara store about getting different colour and size of the trouser than the ordered one. Last Friday, I purchased the bottom from www.zara.in website describing white colour and Medium size but when I received it, it made me surprised because not only the size varies but the colour is also not matching at all.
It's a frustrating customer experience with online Zara shopping as I will have to make a return request and then courier the item to one of the nearest stores which is a waste of time for the customer. It was not expected from such a popular and renowned brand. I may cause bad feedback and impact your business.
As a regular customer, I would put my humble request to you to make a return or exchange process smooth and easy for the clients. Pickup facility can be given as a part of that which will make people's experience amazing and enhance your market value as well.
Hoping for a positive response.
Sincerely,
PArm
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- You have bought an item of clothing at an online store However when the item arrived it was the wrong size and colour Write a letter to the customer service manager of the company In your letter describe the problem say how you feel about this say what yo 78
Grammar and spelling errors:
Line 3, column 1, Rule ID: IT_IS[6]
Message: Did you mean 'it's' (='it is') instead of 'its' (possessive pronoun)?
Suggestion: It's; It is
...he colour is also not matching at all. Its a frustrating customer experience with ...
^^^
Transition Words or Phrases used:
also, but, if, may, so, then, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 16.0 32.9175257732 49% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 837.0 937.175257732 89% => OK
No of words: 179.0 206.0 87% => More content wanted.
Chars per words: 4.67597765363 4.54256449028 103% => OK
Fourth root words length: 3.65774358864 3.78020617076 97% => OK
Word Length SD: 2.48054758465 2.54303337028 98% => OK
Unique words: 118.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.659217877095 0.622605031667 106% => OK
syllable_count: 267.3 290.88556701 92% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 70.707535352 44.8134815571 158% => OK
Chars per sentence: 104.625 76.5299724578 137% => OK
Words per sentence: 22.375 16.8248392259 133% => OK
Discourse Markers: 4.25 4.34317383033 98% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.147109807802 0.216113520407 68% => OK
Sentence topic coherence: 0.0443255559273 0.0766984524023 58% => OK
Sentence topic coherence SD: 0.0378927418918 0.0603063233224 63% => OK
Paragraph topic coherence: 0.0675908019035 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.050461153047 0.0580467560999 87% => OK
Essay readability:
automated_readability_index: 11.8 8.37731958763 141% => OK
flesch_reading_ease: 57.61 70.7449484536 81% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.7 7.45979381443 143% => OK
coleman_liau_index: 10.16 8.71597938144 117% => OK
dale_chall_readability_score: 8.61 7.59969072165 113% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 17.0 8.62886597938 197% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.