You have bought an item of clothing at an online store However when the item arrived it was the wrong size and colour Write a letter to the customer service manager of the company In your letter describe the problem say how you feel about this say what yo

Dear Sir,
It's very disappointing to complain about one of the famous Zara store about getting different colour and size of the trouser than the ordered one. Last Friday, I purchased the bottom from www.zara.in website describing white colour and Medium size but when I received it, it made me surprised because not only the size varies but the colour is also not matching at all.
It's a frustrating customer experience with online Zara shopping as I will have to make a return request and then courier the item to one of the nearest stores which is a waste of time for the customer. It was not expected from such a popular and renowned brand. I may cause bad feedback and impact your business.
As a regular customer, I would put my humble request to you to make a return or exchange process smooth and easy for the clients. Pickup facility can be given as a part of that which will make people's experience amazing and enhance your market value as well.
Hoping for a positive response.

Sincerely,
PArm

Votes
Average: 7.8 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 3, column 1, Rule ID: IT_IS[6]
Message: Did you mean 'it's' (='it is') instead of 'its' (possessive pronoun)?
Suggestion: It's; It is
...he colour is also not matching at all. Its a frustrating customer experience with ...
^^^

Transition Words or Phrases used:
also, but, if, may, so, then, well

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 16.0 32.9175257732 49% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 837.0 937.175257732 89% => OK
No of words: 179.0 206.0 87% => More content wanted.
Chars per words: 4.67597765363 4.54256449028 103% => OK
Fourth root words length: 3.65774358864 3.78020617076 97% => OK
Word Length SD: 2.48054758465 2.54303337028 98% => OK
Unique words: 118.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.659217877095 0.622605031667 106% => OK
syllable_count: 267.3 290.88556701 92% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 70.707535352 44.8134815571 158% => OK
Chars per sentence: 104.625 76.5299724578 137% => OK
Words per sentence: 22.375 16.8248392259 133% => OK
Discourse Markers: 4.25 4.34317383033 98% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.147109807802 0.216113520407 68% => OK
Sentence topic coherence: 0.0443255559273 0.0766984524023 58% => OK
Sentence topic coherence SD: 0.0378927418918 0.0603063233224 63% => OK
Paragraph topic coherence: 0.0675908019035 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.050461153047 0.0580467560999 87% => OK

Essay readability:
automated_readability_index: 11.8 8.37731958763 141% => OK
flesch_reading_ease: 57.61 70.7449484536 81% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.7 7.45979381443 143% => OK
coleman_liau_index: 10.16 8.71597938144 117% => OK
dale_chall_readability_score: 8.61 7.59969072165 113% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 17.0 8.62886597938 197% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.