You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say
- what was the item
- why it was important that you get it immediately
- what you suggest the company should do now
Dear Sir or Madam,
I am writing to express my dissatisfaction with your poor service I have received from your company website.
Last Monday on 21th of July, I bought an external hard disk from your website DigiKala. Its capacity is about 1T and it is produced by Western Digital Company. Although it was supposed to deliver the following day, it has not arrived yet. My laptop recently has broken and all of my files include my thesis and company’s projects were saved on it. Therefore in order to transfer my information from the broken one, I will need a backup hard.
If my thesis’s deadline were not on the following week, I would not in a hurry to access to my files as soon as possible and it is obvious without a backup hard I cannot. According to your policy, I am be entitled to ask a full refund or replacement. As I explained, I really need the hard, so I think the best solution would be send me another external hard by your express post.
I look forward to hearing from you.
Yours faithfully,
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2017-12-08 | Av9ash | 56 | view |
| 2018-01-09 | sarthimistry | 78 | view |
| 2017-11-18 | RSudhir | 87 | view |
| 2018-01-09 | sarthimistry | 78 | view |
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Grammar and spelling errors:
Line 6, column 354, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Therefore,
...mpany's projects were saved on it. Therefore in order to transfer my information fro...
^^^^^^^^^
Line 8, column 208, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'been'.
Suggestion: been
... cannot. According to your policy, I am be entitled to ask a full refund or replac...
^^
Discourse Markers used:
['if', 'look', 'really', 'so', 'therefore', 'i think']
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance in Part of Speech:
Nouns: 0.172897196262 0.220444632235 78% => OK
Verbs: 0.172897196262 0.167888034529 103% => OK
Adjectives: 0.0841121495327 0.0606518309736 139% => OK
Adverbs: 0.0607476635514 0.0506257000042 120% => OK
Pronouns: 0.144859813084 0.118615021944 122% => OK
Prepositions: 0.0981308411215 0.107062808482 92% => OK
Participles: 0.0467289719626 0.041066498444 114% => OK
Conjunctions: 2.74562791649 2.54303337028 108% => OK
Infinitives: 0.0373831775701 0.0385302599488 97% => OK
Particles: 0.0 0.00132118243153 0% => OK
Determiners: 0.0560747663551 0.0714148451538 79% => OK
Modal_auxiliary: 0.018691588785 0.0191574576366 98% => OK
WH_determiners: 0.0 0.00930345855455 0% => OK
Vocabulary words and sentences:
No of characters: 1033.0 1141.60824742 90% => OK
No of words: 186.0 206.134020619 90% => OK
Chars per words: 5.55376344086 5.53046319177 100% => OK
Fourth root words length: 3.69299088775 3.78085437643 98% => OK
words length more than 5 chars: 0.311827956989 0.284621296913 110% => OK
words length more than 6 chars: 0.247311827957 0.211203875043 117% => OK
words length more than 7 chars: 0.150537634409 0.133321485273 113% => OK
words length more than 8 chars: 0.0645161290323 0.0843313296314 77% => OK
Word Length SD: 2.74562791649 2.54303337028 108% => OK
Unique words: 117.0 127.690721649 92% => OK
Unique words percentage: 0.629032258065 0.622163163488 101% => OK
Word variations: 61.4844808017 62.8969750728 98% => OK
How many sentences: 11.0 12.9587628866 85% => OK
Sentence length: 16.9090909091 16.4300151701 103% => OK
Sentence length SD: 42.0182958969 44.7399317507 94% => OK
Chars per sentence: 93.9090909091 90.9928171075 103% => OK
Words per sentence: 16.9090909091 16.4300151701 103% => OK
Discourse Markers: 0.545454545455 0.613754768223 89% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.09278350515 96% => OK
Readability: 41.6402737048 37.5504026743 111% => OK
Elegance: 0.83950617284 1.13073093955 74% => OK
Coherence and Cohesion:
Essay topic to essay body coherence: 0.238263019006 0.331212695627 72% => OK
Sentence sentence coherence: 0.0848342197345 0.0927372745006 91% => OK
Sentence sentence coherence SD: 0.0695655444221 0.0736520305886 94% => OK
Sentence paragraph coherence: 0.571123028001 0.579516596996 99% => OK
Sentence paragraph coherence SD: 0.238364633341 0.180689518051 132% => OK
Sentence topic coherence: 0.0906493554164 0.122183219658 74% => OK
Sentence topic coherence SD: 0.0626999391012 0.0765303033291 82% => OK
Paragraph paragraph coherence: 0.190928361072 0.211926503985 90% => OK
Paragraph paragraph coherence SD: 0.0958487220885 0.0737400523855 130% => OK
Paragraph topic coherence: 0.136932128464 0.203819188451 67% => OK
Paragraph topic coherence SD: 0.058973036218 0.067151250289 88% => OK
Task Achievement:
Sentences with positive sentiment : 4.0 7.45360824742 54% => OK
Sentences with negative sentiment : 4.0 1.48453608247 269% => OK
Sentences with neutral sentiment: 3.0 4.0206185567 75% => OK
Positive topic words: 3.0 4.73195876289 63% => OK
Negative topic words: 3.0 1.03092783505 291% => OK
Neutral topic words: 2.0 2.56701030928 78% => OK
Total topic words: 8.0 8.32989690722 96% => OK
What are sentences with positive/Negative/neutral sentiment?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.