You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Dear Sir/Madam,
I am writing this letter to bring your attention to the dissatisfied meals been served at your restaurant ‘K&K’ outlet on 21 old cross, brookefield.
I am a regular customer at K&K outlet ar 31A love square, brookes. However, last weekend I took my family for an outing near brookefield and on my way back we ordered our usual combo K&K meals pack 4.
usually, this combo pack consists of a Double cheese hamburger with extra spicy sause, one medium pack french fries, one medium sized chocolate pastry and one medium sized bottle of coke. Although, we got the same food items as mentioned in the K&K combo meal pack, we were extremely disappointed by the size of the hamburger. In addition to it, the ham wasn’t properly cooked whereas the french fries were overcooked. Even though, we brought it to the attention of head waitress, Lily. She mentioned there is no issues with the quantity or quality of food been served. To prove this, I repeated my order as take away and showed to K&K outlet in brookes. they indeed supported my claim and rather exchanged my order with a fresh one. also, they provided a meal voucher.
I would rather like you to take action on the quality and quantity of food been served in your outlet at the earliest. also, to act promptly on the customer feedbacks.
Your’s sincerely,
Jon
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Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am writing this letter to bring yo...
^^^^^
Line 5, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...utlet on 21 old cross, brookefield. I am a regular customer at K&K outlet ar...
^^^^
Line 5, column 49, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... a regular customer at K&K outlet ar 31A love square, brookes. However, last week...
^^
Line 5, column 207, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...dered our usual combo K&K meals pack 4. usually, this combo pack consists of ...
^^^^^
Line 7, column 4, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Usually
...r usual combo K&K meals pack 4. usually, this combo pack consists of a Double c...
^^^^^^^
Line 7, column 510, Rule ID: THERE_S_MANY[4]
Message: Did you mean 'there are no issues'?
Suggestion: there are no issues
...n of head waitress, Lily. She mentioned there is no issues with the quantity or quality of food be...
^^^^^^^^^^^^^^^^^^
Line 7, column 665, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: They
...ay and showed to K&K outlet in brookes. they indeed supported my claim and rather ex...
^^^^
Line 7, column 744, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Also
...er exchanged my order with a fresh one. also, they provided a meal voucher. ...
^^^^
Line 9, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...also, they provided a meal voucher. I would rather like you to take action o...
^^^^^^^^^^^
Line 9, column 131, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Also
... served in your outlet at the earliest. also, to act promptly on the customer feedba...
^^^^
Line 11, column 23, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...mer feedbacks. Your's sincerely, Jon
^^^
Transition Words or Phrases used:
also, however, so, whereas, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1133.0 937.175257732 121% => OK
No of words: 235.0 206.0 114% => OK
Chars per words: 4.82127659574 4.54256449028 106% => OK
Fourth root words length: 3.91531732006 3.78020617076 104% => OK
Word Length SD: 2.64701374315 2.54303337028 104% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.612765957447 0.622605031667 98% => OK
syllable_count: 338.4 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 48.0244941755 44.8134815571 107% => OK
Chars per sentence: 80.9285714286 76.5299724578 106% => OK
Words per sentence: 16.7857142857 16.8248392259 100% => OK
Discourse Markers: 2.78571428571 4.34317383033 64% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 11.0 2.54639175258 432% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 8.0 3.94845360825 203% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160966195752 0.216113520407 74% => OK
Sentence topic coherence: 0.048453345643 0.0766984524023 63% => OK
Sentence topic coherence SD: 0.0478038965706 0.0603063233224 79% => OK
Paragraph topic coherence: 0.101397663872 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.0387633936031 0.0580467560999 67% => OK
Essay readability:
automated_readability_index: 9.7 8.37731958763 116% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 10.38 8.71597938144 119% => OK
dale_chall_readability_score: 8.13 7.59969072165 107% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.