Write a letter of complaint to a company outlining a problem you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
Dear Sir/Madam,
My name is Sorena and I met your store at Shiraz yesterday, 23/06/2019 and I had a very unpleasant experience with one of your employees, Jacki Ching. I am writing to express my bitterness about his behavior.
Let me elaborate on what has happened. I went to the store to buy a computer for my son, Ario, who is 10 years old. I asked Jacki to give me some information about the computers’ specifications and prices. He did not pay any attention to my request and I asked another employee, Jeremy, for help, but Jacki came to me with anger and asked me to leave the store immediately. I left the shop in shock and without getting a computer for my son, which made me feel terrible.
I believe this is not the way that you want your brand being represented. I hope you would consider a customer service course for your employees. My goal is not to get Jacki fired but to change his manner toward customers.
I look forward to hearing from you.
Yours faithfully,
Sorena Ashkani.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-13 | Sorena Eshkoor | 73 | view |
| 2019-12-13 | Sorena Eshkoor | 70 | view |
- Your office building doesn't have parking available. Write a letter to the manager. In your letter:Explain the problem Suggest a solution Say why parking will benefit all employees 56
- In the past, lectures were used as a way of teaching large numbers of students, but now with the development of technology for education, many people think there is no justification for attending lectures.To what extent do you agree or disagree? 56
- There is a problem with the changing rooms in the sports centre that you visit You have complained several times but with no success Write a letter to the manager of the sports centre In your letter Describe what the problem with the changing rooms is Say 67
- Some people argue that arts such as paintings and music are a waste of money and the government should spend this money on other public services To what extent do you agree or disagree with this statement 74
- These days some people spend a lot of money on tickets to go to sporting or cultural events.Do you think this is a positive or negative development? 73
Grammar and spelling errors:
Line 11, column 75, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... you want your brand being represented. I hope you would consider a customer serv...
^
Transition Words or Phrases used:
but, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 843.0 937.175257732 90% => OK
No of words: 181.0 206.0 88% => More content wanted.
Chars per words: 4.65745856354 4.54256449028 103% => OK
Fourth root words length: 3.66791821706 3.78020617076 97% => OK
Word Length SD: 2.79229164787 2.54303337028 110% => OK
Unique words: 116.0 127.690721649 91% => More unique words wanted.
Unique words percentage: 0.640883977901 0.622605031667 103% => OK
syllable_count: 258.3 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 43.0248636127 44.8134815571 96% => OK
Chars per sentence: 70.25 76.5299724578 92% => OK
Words per sentence: 15.0833333333 16.8248392259 90% => OK
Discourse Markers: 1.41666666667 4.34317383033 33% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.128693050254 0.216113520407 60% => OK
Sentence topic coherence: 0.0566474920113 0.0766984524023 74% => OK
Sentence topic coherence SD: 0.0612459014183 0.0603063233224 102% => OK
Paragraph topic coherence: 0.0942122904493 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.055577759094 0.0580467560999 96% => OK
Essay readability:
automated_readability_index: 8.1 8.37731958763 97% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.16 8.71597938144 105% => OK
dale_chall_readability_score: 7.08 7.59969072165 93% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 70.2247191011 out of 100
Scores by essay e-grader: 6.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.