Something in the airport delayed you and you missed your flight. Write a letter to the airport's customer service department.
* what delayed you?
* how missing this flight affected you?
* what would you like to do about this issue?
Dear Sir,
I am writing this letter to complain about the security procedure, which caused me to miss my flight to Toronto, Canada.
As the queue at the immigration counter was very long, the airport staff's responsibility was to open a new counter, but they did not open. Consequently, this resulted to delay in the entire procedure and most of them missed their flights.
Personal interview scheduled this Monday and unfortunately, I may not make it to able to make it. this immature behavior has caused me a wonderful opportunity. I was preparing for this interview at a very time, and there is no way I can reschedule it.
As the precautionary measure, the staff needs to behave a proactive approach, and not a reactive one. In other words, they should entertain people as per their flight timings.
I am awaiting a response from your end at the earliest.
Yours faithfully,
PK
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