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Ielts General (Writing Task 1) - Complaint Letter
Topic: You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes.
Write to the manager of the company to complain about it.
You should write at least 150 words.
You do NOT need to write your address.
Begin your letter as follows:
Dear Sir or Madam,
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To whom it may concern,
I am writing this letter to complain about the problem that I am facing. In details, I first bought a washing machine coded H1 from your company on December 20th, 2020. After once-use, this product did not operate anymore. A technician of your company tried to fix it but unsuccessful, and you agreed to changed it for a new one. However, I have to ask you to change again as your products have left me troubles up to present.
Specifically, when the second replaced washing machine automatically span the water out, it span so madly that the clothes were seriously entangled and its movement as if there was an earthquake at my apartment that I had to unplug to stop it. In the instruction booklet, you have not mentioned this defect, neither have you told the user how to solve this problem. In addition, frequently, when I took the clothes out to dry, there were still unwashed, about which I am quite annoyed.
I hope you will resolve this trouble by changing a new one that does not entangle the clothes.
Yours faithfully,
Luc To
Grammar and spelling errors:
Line 5, column 93, Rule ID: IT_VBZ[1]
Message: Did you mean 'spans'?
Suggestion: spans
...ne automatically span the water out, it span so madly that the clothes were seriousl...
^^^^
Transition Words or Phrases used:
but, first, however, if, may, second, so, still, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 889.0 937.175257732 95% => OK
No of words: 190.0 206.0 92% => More content wanted.
Chars per words: 4.67894736842 4.54256449028 103% => OK
Fourth root words length: 3.71268753763 3.78020617076 98% => OK
Word Length SD: 2.65046381767 2.54303337028 104% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.657894736842 0.622605031667 106% => OK
syllable_count: 268.2 290.88556701 92% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 6.0 1.44329896907 416% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 53.4996261669 44.8134815571 119% => OK
Chars per sentence: 88.9 76.5299724578 116% => OK
Words per sentence: 19.0 16.8248392259 113% => OK
Discourse Markers: 6.0 4.34317383033 138% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.343309025896 0.216113520407 159% => OK
Sentence topic coherence: 0.119733778287 0.0766984524023 156% => OK
Sentence topic coherence SD: 0.0856416340759 0.0603063233224 142% => OK
Paragraph topic coherence: 0.17314908558 0.12726935374 136% => OK
Paragraph topic coherence SD: 0.106656054797 0.0580467560999 184% => OK
Essay readability:
automated_readability_index: 10.1 8.37731958763 121% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 8.24 7.59969072165 108% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.