Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you. When and where you used the taxi. Describe a problem you have faced.
What do you expect the manager to do?
Dear Sir, Madam,
I am writing this letter to complain you about the cab services.
I, Atanu Saha is working in IBM GBS and using your home taxi services for official use. As per initial agreement the cab should give me back and forth services, which is home to office and office to home transportation. Initially, the services were good enough and it was about time, but from the last few weeks the cab services are not satisfactory at all.
Most importantly, cab driver is not reporting on time. Therefore, I have to reach my office late, by around one hour. And this issue is happening from last one week. I have communicated to your customer service executive and lodged a complain (ticket no. H123567). However, the service is not improved yet. Hence, your attention is urgently needed to resolve the issue.
Your travel company has a good reputation with the customers. And as an old customer, it is my personal request to you to take necessary actions against the issues personally to improve the services. If the issue is not resolved, then I have to go for some other car service company.
If you require any further details please contact me on my hand phone no.
Yours faithfully,
Atanu.
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I, Atanu Saha is working in IBM GBS
I, Atanu Saha, was working in IBM GBS
Attribute Value Ideal
Score: 7.0 out of 9
Category: Good Excellent
No. of Grammatical Errors: 1 2
No. of Spelling Errors: 0 2
No. of Sentences: 16 10
No. of Words: 210 200
No. of Characters: 951 1000
No. of Different Words: 130 100
Fourth Root of Number of Words: 3.807 4.0
Average Word Length: 4.529 4.6
Word Length SD: 2.49 2.4
No. of Words greater than 5 chars: 64 60
No. of Words greater than 6 chars: 50 50
No. of Words greater than 7 chars: 31 40
No. of Words greater than 8 chars: 16 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 13.125 21.0
Sentence Length SD: 6.566 7.5
Use of Discourse Markers (%): 0.375 0.12
Sentence-Text Coherence: 0.297 0.35
Sentence-Para Coherence: 0.639 0.50
Sentence-Sentence Coherence: 0.086 0.07
Number of Paragraphs: 5 4