You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the shop manager. In your letter
• Describe the problem with the equipment
• Explained what happened when you phoned the shop
• Say what you like the manager to do
Dear Sir or Madam,
I am writing to inform you that I have purchased a microwave oven from your business place, but unfortunately, it is not functioning at all. When the equipment was started for the first time, it was hanged after completion of a minute and did not function until the restart. Moreover, the oven worked normally over the next couple of days but malfunctioning again like earlier. I must emphasize that it has caused us a great inconvenience to fulfil our daily routine.
Let me explain to you that I have registered a complaint with the customer service department of your company. The representative apologized for the inconvenience and assured that a service personnel will visit my house in 2-days but despite the assurance, no one bothered to address the issue.
I would, therefore, request you to dispatch your service staff to fix the oven urgently and provide us with the temporary replacement, if it cannot be repaired in a day or so. Otherwise, I will be constrained to demand a full refund of the money.
A swift response will be highly appreciated
Thanking you in anticipation
Yours faithfully,
- On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter•Describe the item you lost•Explain how you lost it•Tell 78
- In some countries, children have very strict rules of behavior, in other countries they are allowed to do almost anything they want.To what extent should children have to follow rules? 78
- In Britain, when someone gets old they often go to live in a home with other old people where there are nurses to look after them. Sometimes the government has to pay for this care.Who do you think should pay for this care, the government or the family?Gi 73
- Some people say that it is possible to tell a lot about a person s culture and character from their choice of clothes Do you agree or disagree 61
- You and some friends at a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.Write a letter to the manager. In your letter•Give details of your visit to the restaurant•Explain the reason for the c 87
Transition Words or Phrases used:
but, first, if, moreover, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 9.0 3.85567010309 233% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 955.0 937.175257732 102% => OK
No of words: 191.0 206.0 93% => More content wanted.
Chars per words: 5.0 4.54256449028 110% => OK
Fourth root words length: 3.71756304063 3.78020617076 98% => OK
Word Length SD: 3.06172173185 2.54303337028 120% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.65445026178 0.622605031667 105% => OK
syllable_count: 303.3 290.88556701 104% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 38.3119102778 44.8134815571 85% => OK
Chars per sentence: 106.111111111 76.5299724578 139% => OK
Words per sentence: 21.2222222222 16.8248392259 126% => OK
Discourse Markers: 4.33333333333 4.34317383033 100% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.216185196587 0.216113520407 100% => OK
Sentence topic coherence: 0.0776154990888 0.0766984524023 101% => OK
Sentence topic coherence SD: 0.0608765531597 0.0603063233224 101% => OK
Paragraph topic coherence: 0.103036354954 0.12726935374 81% => OK
Paragraph topic coherence SD: 0.0559082196429 0.0580467560999 96% => OK
Essay readability:
automated_readability_index: 12.7 8.37731958763 152% => OK
flesch_reading_ease: 50.16 70.7449484536 71% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 11.5 7.45979381443 154% => OK
coleman_liau_index: 11.72 8.71597938144 134% => OK
dale_chall_readability_score: 9.06 7.59969072165 119% => OK
difficult_words: 53.0 41.2886597938 128% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.