You bought a TV a week ago when you go home, you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Dear Sir/Madame,
First of all let me introduce myself. My name is Yan Aye and I have purchased a television from your good company one week ago. This letter is to complain the faulty product and express my disappointment on the customer service.
After one week of usage, the colour accuracy of the purchased television is questionable which shows red colour as pink. Sometimes, I can even see dead pixels on the screen. I did call customer service to seek for advice on the defective television but unfortunately, I do not receive any support since then.
I am truly upset with post purchased service of the company. Since the product is still under warranty period, I would like to receive one for one unit replacement. Otherwise, I would expect to get an explanation and action plan on how you can fix this television.
I am looking forward to hearing you and hope you can come back with a solution.
Yours Sincerely,
Mr. Yan Aye
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-08 | krishnajnd | 89 | view |
| 2019-11-16 | awsrabinpoudel@gmail.com | 84 | view |
| 2019-11-16 | awsrabinpoudel@gmail.com | 73 | view |
| 2019-08-14 | rer1 | 73 | view |
| 2019-08-06 | ns478511 | 87 | view |
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Transition Words or Phrases used:
but, first, look, so, still, then, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 19.0 32.9175257732 58% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 789.0 937.175257732 84% => OK
No of words: 164.0 206.0 80% => More content wanted.
Chars per words: 4.81097560976 4.54256449028 106% => OK
Fourth root words length: 3.57858190836 3.78020617076 95% => OK
Word Length SD: 2.81172943704 2.54303337028 111% => OK
Unique words: 107.0 127.690721649 84% => More unique words wanted.
Unique words percentage: 0.65243902439 0.622605031667 105% => OK
syllable_count: 252.9 290.88556701 87% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 30.2138384363 44.8134815571 67% => OK
Chars per sentence: 71.7272727273 76.5299724578 94% => OK
Words per sentence: 14.9090909091 16.8248392259 89% => OK
Discourse Markers: 4.27272727273 4.34317383033 98% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.219017653514 0.216113520407 101% => OK
Sentence topic coherence: 0.0660316297053 0.0766984524023 86% => OK
Sentence topic coherence SD: 0.0625262052681 0.0603063233224 104% => OK
Paragraph topic coherence: 0.127280843265 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0562563227739 0.0580467560999 97% => OK
Essay readability:
automated_readability_index: 8.7 8.37731958763 104% => OK
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 10.03 8.71597938144 115% => OK
dale_chall_readability_score: 7.7 7.59969072165 101% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.