You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.
Write a letter to the company. In the letter:
• introduce yourself
• explain the situation
• state what action you want to be taken
Dear Sir or Madam,
I am writing to complain about the defective mobile which I have received through online purchase from your company.
Let me explain the situation in detail. My name is Rakesh Soni, resident of Mumbai placed an order for Samsung S9 mobile (64GB, 4GB RAM, White color) on 14th March from your online store. The order number is MVR-54213 and I have made payment through internet banking. Next day when I received the product I was utterly shocked to see that phone is faulty. First of all, the phone reboots automatically quite often. Moreover, pictures clicked by its camera is blurred in spite of having specs of 12 Megapixel. In addition, it hangs in between while playing high graphic games. I believe that the mobile has some manufacturing defect as specs of this mobile are of quite high standards.
As a solution, and because I like the mobile configuration and specs, I would like to request you to give me replacement with new one within next three-day. Otherwise, I would like a full refund and if neither of them is possible then I will be forced to take up this matter with consumer board.
I look forward to hearing from you.
Yours faithfully,
Rakesh Soni
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-02 | Prabhp | 81 | view |
| 2019-09-30 | astrlw@hotmail.com | 61 | view |
| 2019-09-29 | astrlw@hotmail.com | 78 | view |
| 2019-07-28 | sdrocks91 | 78 | view |
| 2019-04-26 | rakeshsoni86 | 89 | view |
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Transition Words or Phrases used:
first, if, look, moreover, so, then, while, in addition, first of all, in spite of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 995.0 937.175257732 106% => OK
No of words: 208.0 206.0 101% => OK
Chars per words: 4.78365384615 4.54256449028 105% => OK
Fourth root words length: 3.79765784423 3.78020617076 100% => OK
Word Length SD: 2.53572386611 2.54303337028 100% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.692307692308 0.622605031667 111% => OK
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 42.3153839162 44.8134815571 94% => OK
Chars per sentence: 76.5384615385 76.5299724578 100% => OK
Words per sentence: 16.0 16.8248392259 95% => OK
Discourse Markers: 6.30769230769 4.34317383033 145% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.195799724149 0.216113520407 91% => OK
Sentence topic coherence: 0.0604391290113 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0474469167825 0.0603063233224 79% => OK
Paragraph topic coherence: 0.109865645738 0.12726935374 86% => OK
Paragraph topic coherence SD: 0.0365949924627 0.0580467560999 63% => OK
Essay readability:
automated_readability_index: 9.1 8.37731958763 109% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 10.15 8.71597938144 116% => OK
dale_chall_readability_score: 8.15 7.59969072165 107% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.