You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.Write a letter to the company. In the letter:•introduce yourself•explain the situation•state what action you want to be taken

Essay topics:

You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.

Write a letter to the company. In the letter:

• introduce yourself

• explain the situation

• state what action you want to be taken

Dear Sir,

I am writing this letter to complain about the faulty product delivered to my address. I am very dissatisfied with the services proved by you.

I am Prabhpreet Kaur from Delhi, India and on 26th of September I made an online purchase from your website Amazon of Samsung Galaxy S9 Mobile Phoneand made the payment through my Axis Bank Debit Card. I was very excited for the same as Samsung mobile phones have the best android features and camera.

However, when the product was delivered to me on 29th of September to my disappointment it was a faulty product. The camera was not functioning properly, the image appeared to be blurred and hazy. Moreover, I ordered for 256 GB space and 6GB RAM but the product that was delivered to me has 126GB space and 4GB RAM.

Since, I am one of your loyal customers I want the immediate replacement of the product with the features and specifications that I need. If the same cannot be done I want the refund of my amount to my bank account. My order number is 266654555 and I am attaching the copy of the invoice for your reference.

I hope you will take my matter into consideration and will take immediate and necessary actions.

I look forward to hearing from you soon.

Yours faithfully,

Prabhpreet Kaur

Votes
Average: 8.1 (1 vote)
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Essays by user Prabhp :

Comments

Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...fied with the services proved by you. I am Prabhpreet Kaur from Delhi, India an...
^
Line 5, column 203, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ayment through my Axis Bank Debit Card. I was very excited for the same as Samsun...
^
Line 9, column 139, Rule ID: SENTENCE_FRAGMENT[1]
Message: “If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...eatures and specifications that I need. If the same cannot be done I want the refu...
^^
Line 15, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...aring from you soon. Yours faithfully, Prabhpreet Kaur
^^^^
Line 17, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
.... Yours faithfully, Prabhpreet Kaur
^^^^^^^

Transition Words or Phrases used:
but, however, if, look, moreover, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 1056.0 937.175257732 113% => OK
No of words: 225.0 206.0 109% => OK
Chars per words: 4.69333333333 4.54256449028 103% => OK
Fourth root words length: 3.87298334621 3.78020617076 102% => OK
Word Length SD: 2.6894361243 2.54303337028 106% => OK
Unique words: 130.0 127.690721649 102% => OK
Unique words percentage: 0.577777777778 0.622605031667 93% => More unique words wanted or less content wanted.
syllable_count: 324.0 290.88556701 111% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 41.5368945573 44.8134815571 93% => OK
Chars per sentence: 81.2307692308 76.5299724578 106% => OK
Words per sentence: 17.3076923077 16.8248392259 103% => OK
Discourse Markers: 2.76923076923 4.34317383033 64% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.174610692504 0.216113520407 81% => OK
Sentence topic coherence: 0.0606481026672 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0440629833862 0.0603063233224 73% => OK
Paragraph topic coherence: 0.0857207988694 0.12726935374 67% => OK
Paragraph topic coherence SD: 0.0368683529531 0.0580467560999 64% => OK

Essay readability:
automated_readability_index: 9.3 8.37731958763 111% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.63 8.71597938144 110% => OK
dale_chall_readability_score: 8.06 7.59969072165 106% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Maximum five paragraphs wanted.
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.