there has been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. write a letter to your managerin your letter:describe the complaints that hav

Dear Yuxin,

Recently, we received several complaints about the front desk area from our visitors. As we talked before in the emails, the main problems what customers or other visiting people doubted is that our reception area is too small to could only hold less than 10 persons and the front desk girl's attitude is not so kind. Here is my point of view regarding the improvements of those issues.

First of all, the reception area is a very important zone to any companies, which could give the first vision to the visitors about what your company is looked like. Thus, to leave a good impression is necessary and essential, especially for the customers who may make some deals with organization.

Secondly, in order to solve the problems, I think that we should widen our reception area to offer a more comfortable waiting places to the people visiting our company. Subsequently, our HR team should arrange a meeting to talk with the front desk girl to let her know how she had brought some negative effect on our company' image because of her attitude. In the meantime, to give some advices on her behavior, then continue to observe if she gets any improvements after. So that is all, we could arrange a further discussion if you have any other ideas.

I am looking forward to hearing from you.

Best Regards,
Haibo

Votes
Average: 8.9 (1 vote)
Essays by the user:

Transition Words or Phrases used:
first, if, look, may, regarding, second, secondly, so, then, thus, i think, first of all

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 4.0 3.85567010309 104% => OK

Performance on vocabulary words:
No of characters: 1100.0 937.175257732 117% => OK
No of words: 230.0 206.0 112% => OK
Chars per words: 4.78260869565 4.54256449028 105% => OK
Fourth root words length: 3.89432290496 3.78020617076 103% => OK
Word Length SD: 2.56011282833 2.54303337028 101% => OK
Unique words: 143.0 127.690721649 112% => OK
Unique words percentage: 0.621739130435 0.622605031667 100% => OK
syllable_count: 341.1 290.88556701 117% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 60.6226643923 44.8134815571 135% => OK
Chars per sentence: 100.0 76.5299724578 131% => OK
Words per sentence: 20.9090909091 16.8248392259 124% => OK
Discourse Markers: 8.0 4.34317383033 184% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.165017629249 0.216113520407 76% => OK
Sentence topic coherence: 0.0535244047096 0.0766984524023 70% => OK
Sentence topic coherence SD: 0.0664224326626 0.0603063233224 110% => OK
Paragraph topic coherence: 0.0929199162531 0.12726935374 73% => OK
Paragraph topic coherence SD: 0.0523339525144 0.0580467560999 90% => OK

Essay readability:
automated_readability_index: 11.5 8.37731958763 137% => OK
flesch_reading_ease: 59.64 70.7449484536 84% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 10.44 8.71597938144 120% => OK
dale_chall_readability_score: 8.06 7.59969072165 106% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?

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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.