You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Dear Sir or Madam,
I am writing this letter to express my dissatisfaction of the poor service I received from the staff. I went to the company to complain about the faulty product I purchased and as a result either I wanted an immediate repair or the replacement of the product
I have purchased a Mixer from your company Samsung from Paschim vihar branch, however when I tried to use the same at home it was not working. Maybe there was a problem with the motor of the Mixer. I went to your shop on 25 September to complain about the product and wanted immediate repair of the same or to replace it with another product. However, the staff did not behave properly with me as they were not interested in listening to my complaint and were very rude in talking with me.
I hope your will take necessary action against your staff for poor customer service, otherwise you will be at loss. Try to recruit some more professional employee or provide them with proper customer service training
Your Sincerely
Prabhpreet Kaur
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Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...air or the replacement of the product I have purchased a Mixer from your compan...
^
Line 7, column 218, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...m with proper customer service training Your Sincerely Prabhpreet Kaur
^^^^
Line 11, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ing Your Sincerely Prabhpreet Kaur
^^^^
Transition Words or Phrases used:
however, may, so, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 853.0 937.175257732 91% => OK
No of words: 182.0 206.0 88% => More content wanted.
Chars per words: 4.68681318681 4.54256449028 103% => OK
Fourth root words length: 3.67297393991 3.78020617076 97% => OK
Word Length SD: 2.56804511132 2.54303337028 101% => OK
Unique words: 110.0 127.690721649 86% => More unique words wanted.
Unique words percentage: 0.604395604396 0.622605031667 97% => OK
syllable_count: 268.2 290.88556701 92% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 7.0 12.6804123711 55% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 26.0 16.3608247423 159% => The Avg. Sentence Length is relatively long.
Sentence length SD: 69.8055608568 44.8134815571 156% => OK
Chars per sentence: 121.857142857 76.5299724578 159% => OK
Words per sentence: 26.0 16.8248392259 155% => OK
Discourse Markers: 4.14285714286 4.34317383033 95% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 1.0 7.41237113402 13% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.222426127884 0.216113520407 103% => OK
Sentence topic coherence: 0.0837324508196 0.0766984524023 109% => OK
Sentence topic coherence SD: 0.0665759148368 0.0603063233224 110% => OK
Paragraph topic coherence: 0.145850604252 0.12726935374 115% => OK
Paragraph topic coherence SD: 0.0587895516552 0.0580467560999 101% => OK
Essay readability:
automated_readability_index: 13.7 8.37731958763 164% => OK
flesch_reading_ease: 53.55 70.7449484536 76% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 12.3 7.45979381443 165% => OK
coleman_liau_index: 10.22 8.71597938144 117% => OK
dale_chall_readability_score: 7.96 7.59969072165 105% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 12.4 8.54432989691 145% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.