You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Dear Sir,
I am writing this letter to express my grievance with the poor-quality service and the rude behaviour of the staff that I experienced when I visited your company’s outlet Croma last Friday
I have purchased a Samsung blender from Croma, Paschim Vihar branch on 21st September. At first, everything was fine; the blender was working effectively. However, after 2 days it suddenly stopped working. I checked the socket and switch board but everything was perfectly on its place, maybe there was a problem with the motor of the blender.
I went to your shop the next day that is on 25 September to complain about the inconvenience caused because of the faulty product, However, the staff did not behave professionally, they were not interested in listening to my complaint and were very impolite and discourteous.
I would suggest you for either a immediate repair of the blender or replacement with a good quality and efficient one. the employees with efficient training in providing good quality customer service and maintaining customer satisfaction.
I hope you will take necessary action against your staff for poor customer service.
Yours sincerely,
Prabhpreet Kaur
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Grammar and spelling errors:
Line 3, column 194, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... company's outlet Croma last Friday I have purchased a Samsung blender from ...
^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...were very impolite and discourteous. I would suggest you for either a immediat...
^
Line 9, column 32, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...eous. I would suggest you for either a immediate repair of the blender or repl...
^
Line 9, column 120, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: The
... with a good quality and efficient one. the employees with efficient training in pr...
^^^
Transition Words or Phrases used:
but, first, however, may, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 22.0 32.9175257732 67% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1013.0 937.175257732 108% => OK
No of words: 191.0 206.0 93% => More content wanted.
Chars per words: 5.30366492147 4.54256449028 117% => OK
Fourth root words length: 3.71756304063 3.78020617076 98% => OK
Word Length SD: 2.98508302215 2.54303337028 117% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.675392670157 0.622605031667 108% => OK
syllable_count: 302.4 290.88556701 104% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 88.4124732835 44.8134815571 197% => OK
Chars per sentence: 112.555555556 76.5299724578 147% => OK
Words per sentence: 21.2222222222 16.8248392259 126% => OK
Discourse Markers: 3.11111111111 4.34317383033 72% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.195447284499 0.216113520407 90% => OK
Sentence topic coherence: 0.0605387148762 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0451287324708 0.0603063233224 75% => OK
Paragraph topic coherence: 0.0915809338339 0.12726935374 72% => OK
Paragraph topic coherence SD: 0.0312544706008 0.0580467560999 54% => OK
Essay readability:
automated_readability_index: 14.1 8.37731958763 168% => OK
flesch_reading_ease: 50.16 70.7449484536 71% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 11.5 7.45979381443 154% => OK
coleman_liau_index: 13.46 8.71597938144 154% => OK
dale_chall_readability_score: 8.89 7.59969072165 117% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.