You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Dear Sir or Madam,
I am writing this letter to express my dissatisfaction about the poor quality of the service that I received from the staff of the company
A few days back that is on 20 September I purchased a Samsung Microwave from your company with 1-year warranty. At first it was functioning properly, however after 2 days there was a breakdown as it was not starting. I checked electricity connection and socket but everything was fine and the problem was with the microwave.
I visited your shop the next day that is 23rd September to complain about the same to the staff. I wanted that either the machine should be repaired or replaced with the new one. Shockingly, the staff was not behaving properly. They were very rude with me and they were also not interested in listening to my complaint. I had to suffer the loss because of this
I hope your will take necessary action against your staff for poor customer service, otherwise you will be at loss. Try to recruit some more professional employee or provide them with proper customer service training
Your Sincerely
Prabhpreet Kaur
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Grammar and spelling errors:
Line 3, column 139, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...I received from the staff of the company A few days back that is on 20 September ...
^^^^
Line 7, column 99, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...o complain about the same to the staff. I wanted that either the machine should b...
^
Line 7, column 362, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...I had to suffer the loss because of this I hope your will take necessary action a...
^^^^
Line 9, column 218, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...m with proper customer service training Your Sincerely Prabhpreet Kaur
^^^^
Line 13, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ing Your Sincerely Prabhpreet Kaur
^^^^
Transition Words or Phrases used:
also, but, first, however, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.48453608247 160% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 923.0 937.175257732 98% => OK
No of words: 191.0 206.0 93% => More content wanted.
Chars per words: 4.83246073298 4.54256449028 106% => OK
Fourth root words length: 3.71756304063 3.78020617076 98% => OK
Word Length SD: 2.70227069952 2.54303337028 106% => OK
Unique words: 122.0 127.690721649 96% => OK
Unique words percentage: 0.638743455497 0.622605031667 103% => OK
syllable_count: 280.8 290.88556701 97% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 61.5005771327 44.8134815571 137% => OK
Chars per sentence: 102.555555556 76.5299724578 134% => OK
Words per sentence: 21.2222222222 16.8248392259 126% => OK
Discourse Markers: 3.22222222222 4.34317383033 74% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 1.0 7.41237113402 13% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.202238394435 0.216113520407 94% => OK
Sentence topic coherence: 0.0625544893514 0.0766984524023 82% => OK
Sentence topic coherence SD: 0.085570183104 0.0603063233224 142% => OK
Paragraph topic coherence: 0.130976383954 0.12726935374 103% => OK
Paragraph topic coherence SD: 0.0975432599623 0.0580467560999 168% => OK
Essay readability:
automated_readability_index: 11.9 8.37731958763 142% => OK
flesch_reading_ease: 58.62 70.7449484536 83% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.3 7.45979381443 138% => OK
coleman_liau_index: 10.73 8.71597938144 123% => OK
dale_chall_readability_score: 7.74 7.59969072165 102% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.