The following memorandum is from the business manager of Happy Pancake House restaurants.
Butter has now been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. Only abouWt 2 percent of customers have filed a formal complaint, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers cannot distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine. Thus, to avoid the expense of purchasing butter, the Happy Pancake House should extend this cost-saving change to its restaurants throughout the rest of the country.
Write a response in which you examine the stated and/or unstated assumptions of the argument. Be sure to explain how the argument depends on these assumptions and what the implications are for the argument if the assumptions prove unwarranted.
From the memorandum, it can be seen that the manager of Happy Pancake House restaurant decide to extend the cost-saving change of replacing price rising butter by artifact. The decision is risky, though, since it relies on several fallacious assumptions. Therefore, it may seem correct at first, but in fact bring consequential effect on the restaurant.
First of all, the manager indicated that since only two percent of the whole customers had react upon the issue, he or she believed that most of the customers don't care about the difference between butter and margarine. Nevertheless, no information of length about the statistics was disclosed in the memorandum, which make it actually tenuous for analyzing the audiences' feeling. Isn't there possibilities that the complaint may rise by time? In addition, the process of making formal complaints may be complicated, and therefore customers in Southwestern US didn't want to show their feeling.
Another situation which made the manager believes that customers of Happy Pancake House restaurant don't care about the authenticity of the butter used is most of them didn't show anger when they received margarine. Nevertheless, the truth may be that the restaurant had been rushed in the southwest mostly, and this may make complaining about the butter the restaurants used tiring. After waiting in the line for five minute to get the butter, the audience definitely won't want to want for another five minute just to pour out their feelings. In contrast, they may show their feeling by not stepping again into the restaurant, and this may be extremely harmful for the food industry's business.
The last reason why the manager should broach with his staff before making final decision is that his suggestion is based on untenable assumption. He observed the phenomenon of indifference about authenticity in the southwest, and would want to extend the cost-down strategy to the whole country. Nonetheless, the feature in southwest US may not be a good indicator of the whole nation, as there are high variance among different regions. As a result, the customers in some areas may probably boycott the restaurant at last.
The reasons mentioned above indicate why the manager should better do more work before extending the cost-saving change.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-11-13 | smithsonite79 | 72 | view |
| 2019-10-29 | FaylEAVE0920 | 55 | view |
| 2019-09-11 | inessad | 45 | view |
| 2019-05-22 | yemak | 82 | view |
| 2019-05-17 | LMMM | 62 | view |
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Comments
Essay evaluation report
Attribute Value Ideal
Final score: 4.5 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 16 15
No. of Words: 375 350
No. of Characters: 1885 1500
No. of Different Words: 202 200
Fourth Root of Number of Words: 4.401 4.7
Average Word Length: 5.027 4.6
Word Length SD: 2.763 2.4
No. of Words greater than 5 chars: 134 100
No. of Words greater than 6 chars: 102 80
No. of Words greater than 7 chars: 77 40
No. of Words greater than 8 chars: 59 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 23.438 21.0
Sentence Length SD: 7.591 7.5
Use of Discourse Markers (%): 0.562 0.12
Sentence-Text Coherence: 0.332 0.35
Sentence-Para Coherence: 0.569 0.50
Sentence-Sentence Coherence: 0.108 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 5, column 92, Rule ID: HAD_VBP[1]
Message: Possible agreement error -- use past participle here: 'reacted'.
Suggestion: reacted
... two percent of the whole customers had react upon the issue, he or she believed that...
^^^^^
Line 5, column 92, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'reacted'.
Suggestion: reacted
... two percent of the whole customers had react upon the issue, he or she believed that...
^^^^^
Line 5, column 160, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: don't
...she believed that most of the customers dont care about the difference between butte...
^^^^
Line 5, column 382, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: Isn't
...us for analyzing the audiences feeling. Isnt there possibilities that the complaint ...
^^^^
Line 5, column 560, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
... therefore customers in Southwestern US didnt want to show their feeling. Anothe...
^^^^^
Line 9, column 100, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: don't
...omers of Happy Pancake House restaurant dont care about the authenticity of the butt...
^^^^
Line 9, column 168, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...city of the butter used is most of them didnt show anger when they received margarine...
^^^^^
Transition Words or Phrases used:
actually, but, first, if, may, nevertheless, nonetheless, so, then, therefore, in addition, in contrast, in fact, as a result, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 19.6327345309 61% => OK
Auxiliary verbs: 13.0 12.9520958084 100% => OK
Conjunction : 7.0 11.1786427146 63% => OK
Relative clauses : 10.0 13.6137724551 73% => More relative clauses wanted.
Pronoun: 26.0 28.8173652695 90% => OK
Preposition: 56.0 55.5748502994 101% => OK
Nominalization: 9.0 16.3942115768 55% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1941.0 2260.96107784 86% => OK
No of words: 369.0 441.139720559 84% => More content wanted.
Chars per words: 5.26016260163 5.12650576532 103% => OK
Fourth root words length: 4.38284983912 4.56307096286 96% => OK
Word Length SD: 2.84178615704 2.78398813304 102% => OK
Unique words: 203.0 204.123752495 99% => OK
Unique words percentage: 0.550135501355 0.468620217663 117% => OK
syllable_count: 591.3 705.55239521 84% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 4.96107784431 101% => OK
Article: 9.0 8.76447105788 103% => OK
Subordination: 4.0 2.70958083832 148% => OK
Conjunction: 5.0 1.67365269461 299% => Less conjunction wanted as sentence beginning.
Preposition: 5.0 4.22255489022 118% => OK
Performance on sentences:
How many sentences: 16.0 19.7664670659 81% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 23.0 22.8473053892 101% => OK
Sentence length SD: 42.747624203 57.8364921388 74% => OK
Chars per sentence: 121.3125 119.503703932 102% => OK
Words per sentence: 23.0625 23.324526521 99% => OK
Discourse Markers: 8.6875 5.70786347227 152% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 7.0 5.25449101796 133% => OK
Sentences with positive sentiment : 7.0 8.20758483034 85% => OK
Sentences with negative sentiment : 7.0 6.88822355289 102% => OK
Sentences with neutral sentiment: 2.0 4.67664670659 43% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.154955182647 0.218282227539 71% => OK
Sentence topic coherence: 0.0483538096371 0.0743258471296 65% => OK
Sentence topic coherence SD: 0.0750904524476 0.0701772020484 107% => OK
Paragraph topic coherence: 0.0857385750325 0.128457276422 67% => OK
Paragraph topic coherence SD: 0.0586879327617 0.0628817314937 93% => OK
Essay readability:
automated_readability_index: 14.9 14.3799401198 104% => OK
flesch_reading_ease: 48.13 48.3550499002 100% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 12.3 12.197005988 101% => OK
coleman_liau_index: 13.52 12.5979740519 107% => OK
dale_chall_readability_score: 8.63 8.32208582834 104% => OK
difficult_words: 90.0 98.500998004 91% => OK
linsear_write_formula: 11.0 12.3882235529 89% => OK
gunning_fog: 11.2 11.1389221557 101% => OK
text_standard: 11.0 11.9071856287 92% => OK
What are above readability scores?
---------------------
Rates: 75.0 out of 100
Scores by essay e-grader: 4.5 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.