Write a letter of complaint to a company outlining a problem you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
Dear Sir/Madam,
My name is Sorena and I was at your store in Shiraza yesterday, 23/06/2019 and I became shocked by the unpleasant experience I had with one of your employees, Jacki Ching. I am writing to express my bitterness about his behavior.
Let me elaborate on what has happened. I went to the store to buy a computer for my son, Ario, who is 10 years old. I asked Jacki to give me some information about the computers’ specifications and prices. He did not pay any attention to my request and I asked another employee, Jeremy, for help, but Jacki came to me with anger and asked me to leave the store immediately. I left the shop in shock and without getting a computer for my son, which made me feel terrible.
I believe this is not the way that you want your brand being represented. Thus, I hope you would consider a customer service course for your employees. My goal is not to get Jacki fired but to change his manner toward customers.
I look forward to hearing from you.
Yours faithfully,
Sorena Ashkani.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-13 | Sorena Eshkoor | 73 | view |
| 2019-12-13 | Sorena Eshkoor | 70 | view |
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Transition Words or Phrases used:
but, if, look, so, thus
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 868.0 937.175257732 93% => OK
No of words: 186.0 206.0 90% => More content wanted.
Chars per words: 4.66666666667 4.54256449028 103% => OK
Fourth root words length: 3.69299088775 3.78020617076 98% => OK
Word Length SD: 2.78096302518 2.54303337028 109% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.639784946237 0.622605031667 103% => OK
syllable_count: 265.5 290.88556701 91% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 47.2022833723 44.8134815571 105% => OK
Chars per sentence: 72.3333333333 76.5299724578 95% => OK
Words per sentence: 15.5 16.8248392259 92% => OK
Discourse Markers: 1.91666666667 4.34317383033 44% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.133493315062 0.216113520407 62% => OK
Sentence topic coherence: 0.0572899112428 0.0766984524023 75% => OK
Sentence topic coherence SD: 0.0614184117122 0.0603063233224 102% => OK
Paragraph topic coherence: 0.0966454308464 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0547186889419 0.0580467560999 94% => OK
Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.51 8.71597938144 109% => OK
dale_chall_readability_score: 7.1 7.59969072165 93% => OK
difficult_words: 32.0 41.2886597938 78% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.