You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter,
- describe the problem with the equipment
- explain what happened when you phoned the shop
- say what you would like the manager to do
Dear Sir or Madam,
I am writing to express my dissatisfaction with a microwave I recently bought from your store at Jurong Mall branch.
I bought this 40 litre Panasonic microwave which doesn't function at all. When I plug it to power socket and turn on, a buzzer sounds and the microwave powers down at once. I read about this issue in the user guide that comes with the box, it points out that there is some issue with "Power Supply" module and I should contact the retail store.
I am especially discontent with the customer service of your store. At first, nobody would pick up the call. I had call at least 50 times before a lady named Joannah received the call. I explained her about the microwave issue and she told me it is not possible to replace the microwave. I was shocked how unprofessionally she behaved by hanging up the call abruptly.
I had no other choice but to write to you as nobody else is ready to help. I am aware of the fact that your store has a great track record of selling quality kitchen equipment and customer-friendly services. I hope you will help me by replacing the microwave or provide refund in case the replacement is not available. I also hope that you will talk to Joannhah to attend the calls quickly and to behave professionally with customers.
Thank you for you kind attention to the matter and I hope to hear from you soon.
Yours faithfully,
Ashfaq Memeon
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-08-10 | ECOOOOOST | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
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Grammar and spelling errors:
Line 4, column 50, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
...this 40 litre Panasonic microwave which doesnt function at all. When I plug it to powe...
^^^^^^
Line 6, column 116, Rule ID: HAD_VBP[1]
Message: Possible agreement error -- use past participle here: 'called'.
Suggestion: called
...t, nobody would pick up the call. I had call at least 50 times before a lady named J...
^^^^
Line 6, column 289, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... not possible to replace the microwave. I was shocked how unprofessionally she be...
^
Line 8, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ved by hanging up the call abruptly. I had no other choice but to write to you...
^
Line 8, column 76, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...to you as nobody else is ready to help. I am aware of the fact that your store ha...
^
Line 8, column 209, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...uipment and customer-friendly services. I hope you will help me by replacing the ...
^
Line 8, column 320, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... case the replacement is not available. I also hope that you will talk to Joannha...
^
Transition Words or Phrases used:
also, but, first, so, at least
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 38.0 26.3917525773 144% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1175.0 937.175257732 125% => OK
No of words: 255.0 206.0 124% => OK
Chars per words: 4.60784313725 4.54256449028 101% => OK
Fourth root words length: 3.99608801488 3.78020617076 106% => OK
Word Length SD: 2.74233474365 2.54303337028 108% => OK
Unique words: 155.0 127.690721649 121% => OK
Unique words percentage: 0.607843137255 0.622605031667 98% => OK
syllable_count: 365.4 290.88556701 126% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 37.1391377869 44.8134815571 83% => OK
Chars per sentence: 78.3333333333 76.5299724578 102% => OK
Words per sentence: 17.0 16.8248392259 101% => OK
Discourse Markers: 2.0 4.34317383033 46% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.207177700823 0.216113520407 96% => OK
Sentence topic coherence: 0.0656781001914 0.0766984524023 86% => OK
Sentence topic coherence SD: 0.0563828549992 0.0603063233224 93% => OK
Paragraph topic coherence: 0.120706785356 0.12726935374 95% => OK
Paragraph topic coherence SD: 0.0698193477037 0.0580467560999 120% => OK
Essay readability:
automated_readability_index: 8.8 8.37731958763 105% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.16 8.71597938144 105% => OK
dale_chall_readability_score: 7.51 7.59969072165 99% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.