The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart and table below shows the percentage of passage satisfaction airlines in US and specific aspects inhabitants who used airlines in 1999, 2000 and 2007.
Seventy-two percent and sixty-nine percent of people satisfied with airlines service in 2007 and 2000. Satisfaction increased dramatically from 1999 to 2007. In contrast, Airlines maybe has done the good job because customer who dissatisfied slightly decrease between 1999 and 2007. Inhabitants who dissatisfied used airlines was fell down in 2000 and 2007 at 29 percent and 24 percent.
Ninety-two the percentage of inhabitants satisfied with courtesy of flight attendants and this aspect a slight increase all over the years. Check in/gate agents reached 89 percent and 88 percent in 2000 and 2007. This was followed price of tickets by dramatic rise from 1999 to 2007. In comparison, there was a gradual increase the percent of customer who have satisfied with schedule aspect.
In conclusion, customer satisfaction used airlines and specific aspects of airlines service were increase slightly from 1999 to 2007, maybe this was because airlines improve their service from 1999 to 2007. However, comfort of seat was new specific aspect of airlines and they have forty-seven percent in 2007.
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| 2013-11-12 | Rita Irianti | 86 | view |
| 2013-11-12 | Yora | 79 | view |
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Sentence: The chart and table below shows the percentage of passage satisfaction airlines in US and specific aspects inhabitants who used airlines in 1999, 2000 and 2007.
Description: A noun, plural, common is not usually followed by a noun, plural, common
Suggestion: Refer to aspects and inhabitants
Sentence: In contrast, Airlines maybe has done the good job because customer who dissatisfied slightly decrease between 1999 and 2007.
Description: A WH-pronoun, nominative is not usually followed by a verb, past participle
Suggestion: Refer to who and dissatisfied
Sentence: Inhabitants who dissatisfied used airlines was fell down in 2000 and 2007 at 29 percent and 24 percent.
Description: A WH-pronoun, nominative is not usually followed by a verb, past participle
Suggestion: Refer to who and dissatisfied
Inhabitants who dissatisfied used airlines was fell down in 2000 and 2007 at 29 percent and 24 percent.
Inhabitants who are dissatisfied with airlines were fell down in 2000 and 2007 to 29 percent and 24 percent.
flaws:
Read a good grammar book.
Attribute Value Ideal
Score: 5.0 out of 9
Category: Satisfactory Excellent
No. of Grammatical Errors: 4 2
No. of Spelling Errors: 0 2
No. of Sentences: 11 10
No. of Words: 198 200
No. of Characters: 1037 1000
No. of Different Words: 95 100
Fourth Root of Number of Words: 3.751 4.0
Average Word Length: 5.237 4.6
Word Length SD: 2.761 2.4
No. of Words greater than 5 chars: 78 60
No. of Words greater than 6 chars: 71 50
No. of Words greater than 7 chars: 48 40
No. of Words greater than 8 chars: 22 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 18 21.0
Sentence Length SD: 6.15 7.5
Use of Discourse Markers (%): 0.273 0.12
Sentence-Text Coherence: 0.468 0.35
Sentence-Para Coherence: 0.64 0.50
Sentence-Sentence Coherence: 0.096 0.07
Number of Paragraphs: 4 4