You have bought a mobile phone in a tax-free shop just a few days ago, and it doesn't work properly. Task: write a letter to the manager to complain about it and ask him to solve the problem.
Dear Sir/Madam,
I am writing to express my dissatisfaction with new mobile phone that I purchased in your store a few days ago on August 21. After the first discharging time, problems started to appear.
First malfunction is the charge plug it does not work at all I think its wire is broken. Second malfunction that I see is its camera does not work correctly. It just record for one minute, after that the mobile is hanged and I had to turn it off. And also quality of its picture is very poor. The worst malfunction is I cannot use internet. Wi-Fi seems stop working and I do not have any idea how to restarting it.
You can imagine how unhappy I was to discover my new mobile phone does not work at all. I contact your store immediately in order to return the mobile and spoke to supervisor. He said to me if I want to replace this one with the new one, I should pay 100$ extra even if it has guaranty.
I am very disappointed with both your equipment and service. Therefore I expect a full refund of 180$ that I pay for the mobile phone.
Yours faithfully,
Ms. Mino
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-06-15 | sawufaguna | 89 | view |
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Good job!
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 13 9
No. of Words: 197 200
No. of Characters: 809 900
No. of Different Words: 119 100
Fourth Root of Number of Words: 3.746 4.7
Average Word Length: 4.107 4.6
Word Length SD: 2.461 2.4
No. of Words greater than 5 chars: 47 80
No. of Words greater than 6 chars: 28 60
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 13 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 15.154 21.0
Sentence Length SD: 5.333 7.5
Use of Discourse Markers (%): 0.462 0.12
Sentence-Text Coherence: 0.397 0.35
Sentence-Para Coherence: 0.586 0.50
Sentence-Sentence Coherence: 0.122 0.07
Number of Paragraphs: 4 4