You have bought a mobile phone in a tax-free shop just a few days ago, and it doesn't work properly. Task: write a letter to the manager to complain about it and ask him to solve the problem.
Dear Sir/Madam,
I am writing to express my dissatisfaction with new mobile phone that I purchased in your store a few days ago on August 21. After the first discharging time, problems started to appear.
First malfunction is the charge plug it does not work at all I think its wire is broken. Second malfunction that I see is its camera does not work correctly. It just record for one minute, after that the mobile is hanged and I had to turn it off. And also quality of its picture is very poor. The worst malfunction is I cannot use internet. Wi-Fi seems stop working and I do not have any idea how to restarting it.
You can imagine how unhappy I was to discover my new mobile phone does not work at all. I contact your store immediately in order to return the mobile and spoke to supervisor. He said to me if I want to replace this one with the new one, I should pay 100$ extra even if it has guaranty.
I am very disappointed with both your equipment and service. Therefore I expect a full refund of 180$ that I pay for the mobile phone.
Yours faithfully,
Ms. Mino
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-06-15 | sawufaguna | 89 | view |
- Write complaint letter to the airline manager regarding the behavior of one of staff members on your flight In your letter Give full details of your flight Say what the problem with the staff member was What would you like the manager to do regarding this 59
- Some people say that living in high-rise apartments feels very lonely and makes people unhappy. Others say there are advantages to living in a big apartment building. Discuss both views and give your own opinion 84
- Discuss the advantages and disadvantages of having a car 66
- You stayed at your friends’ house when you participated in a business seminar in Australia. You left a file with important documents in your room.Task: Write a letter to your friend, describing the file and ask him/her to return it to you by post. 77
- There are many different types of music in the world today. Why do we needmusic? Is the traditional music of a country more important than theInternational music that is heard everywhere nowadays? 63
Good job!
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 13 9
No. of Words: 197 200
No. of Characters: 809 900
No. of Different Words: 119 100
Fourth Root of Number of Words: 3.746 4.7
Average Word Length: 4.107 4.6
Word Length SD: 2.461 2.4
No. of Words greater than 5 chars: 47 80
No. of Words greater than 6 chars: 28 60
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 13 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 15.154 21.0
Sentence Length SD: 5.333 7.5
Use of Discourse Markers (%): 0.462 0.12
Sentence-Text Coherence: 0.397 0.35
Sentence-Para Coherence: 0.586 0.50
Sentence-Sentence Coherence: 0.122 0.07
Number of Paragraphs: 4 4